Jackelin Galindez
San Antonio,Tx
Summary
New Patient Coordinator/Medical Assistant/ Caregiver Resourceful New Patient Coordinator with relevant experience in patient registration, scheduling, and front desk operations. Strong skills in customer service, medical terminology, and health information systems contribute to efficient patient care coordination. Previous work history shows a positive impact on improving patient satisfaction levels through improved processes and effective communication. Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts. Talented professional proven successful in leading administrative team members in high-volume settings. Knowledgeable about regulations, managing files, and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic.
Overview
10
10
years of professional experience
Work History
New Patient Coordinator / Medical Records Clerk
Centric Health Care
Bakersfield, Ca
11.2021 - Current
- Review patient registrations for accuracy, and perform data entry of demographic and insurance information
- Verify insurance eligibility, also handle inbound/outbound calls regarding scheduling
- Communicating with patients about their referral status and condition through phone calls, emails and face-to-face conversations
- Managing patient accounts with contact information, insurance and financial information in a confidential manner
- Insurance all new patient referral records are provided to have patient scheduled in a timely manner
- Manage patient data and records, ensuring patient privacy and confidentiality
- Preparing patient charts, gathering information and documents from patients
- Ensuring that the medical records are organized, accurate and complete
- Creating digital copies of paperwork and storing the records electronically
- Safeguarding patient records and ensuring that everyone complies with HIPAA standards
- Transferring date into the facility's system data base
- Processing the records for admitting and discharging patients
- Preparing invoices
- Complete insurance audits in a timely manner
Caregiver
Self-Employed
Bakersfield, California
03.2015 - Current
- Engaging with clients with gentle activities including taking walks, working on puzzles, reading, playing cards
- Complete errands such as grocery shopping on client's behalf
- Manage clients schedule and accompany to the doctor visits or other appointments
- Provide companionship clients need for emotional well-being
- Maintain safe, clean and healthy environments for all clients
- Performed housekeeping task including changing bedding and doing laundry
- Keep bathrooms and kitchens clean, neat and organized
- Arrange client's medications on an easy-to-follow schedule and laid out to be taken
Sales Representative
Spectrum Charter
San Antonio, Texas
07.2021 - 10.2021
- Billing, answering phones calls, Sales Services, providing outstanding support, creating positive customer experience that generates sales
Medical Assistant
Alvarez Health Care
Bakersfield, California
08.2017 - 03.2021
- Rooming patients, taking vitals, Administrating injections, Blood draws, Patient education, Prep patients for minor surgery procedures, Prep exam rooms, Clean and sanitize patient rooms, answering phones, sending prescriptions, filling out prescriptions, E-scribing for MD, Urinalysis, Covering front desk when needed
- Record and update patient information
Education
Medical Assistant Certificate -
UEI College
Bakersfield, California08.2017
High School Diploma -
Foothill High School
Bakersfield, California06-2009
Skills
- Patient Flow Management
- HIPAA Compliance
- Insurance Verification
- Articulate Communication
- Interdepartmental Collaboration
- Payment Collection
Languages
- English
- Spanish
References
- Darlenne Fuggit, Caregiver Employment, (661) 665-9394
- Summer R Williams, Centric Health Management, (661) 302-2032
- Maria Rodriguez, Manager Alvarez Healthcare, (661) 549-7467
- Gabriela Sanchez, Spectrum Manager, (210) 818-5371
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
New Patient Coordinator / Medical Records Clerk
Centric Health Care
11.2021 - Current
Sales Representative
Spectrum Charter
07.2021 - 10.2021
Medical Assistant
Alvarez Health Care
08.2017 - 03.2021
Caregiver
Self-Employed
03.2015 - Current
Medical Assistant Certificate -
UEI College
High School Diploma -
Foothill High School
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