Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jackelin Pastrano

Crest Hill,IL

Summary

Dynamic and detail-oriented Secretary/Receptionist at Ameri Dream Fence & Deck, adept at enhancing front desk operations and delivering exceptional customer service. Bilingual with strong telephonic communication skills, I effectively managed sensitive data and built lasting client relationships, ensuring accuracy and efficiency in all tasks.

Overview

4
4
years of professional experience

Work History

Secretary/ Receptionist

Ameri Dream Fence & Deck
08.2020 - 04.2024
  • Maintained confidentiality while handling sensitive personnel files and financial data.
  • Streamlined front desk operations, managing phone calls, emails, and walk-in clients efficiently.
  • Provided exceptional customer service by promptly addressing inquiries and professionally resolving issues.
  • Built strong customer relationships through timely responses and accommodating unusual requests.
  • Scheduled appointments, confirmed client meetings, and updated client records systematically.
  • Entered data into systems, ensuring accuracy of customer contact information.
  • Greeted visitors with professionalism while offering friendly assistance and knowledgeable support.
  • Managed all correspondence, including phone inquiries, emails, and mail deliveries effectively.

Education

High School Diploma -

Joliet Central Highschool
Joliet, IL
06.2022

Skills

  • Effective organization
  • Time efficiency
  • Telephonic communication
  • Written and verbal skills
  • Reception management
  • Bilingual capabilities

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Secretary/ Receptionist

Ameri Dream Fence & Deck
08.2020 - 04.2024

High School Diploma -

Joliet Central Highschool

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