Jackelin Saravia
Rosenberg,TX
Summary
Dynamic manager with a proven track record at Conns, excelling in team leadership and customer service. Enhanced employee engagement and satisfaction while controlling costs and optimizing inventory management. Skilled in coaching and mentoring, fostering a culture of continuous improvement that drove operational efficiency and boosted profits.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Manager
Conns
02.2022 - 11.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Inventory Manager
Nordstrom Rack
09.2014 - 02.2022
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Promoted a culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.
- Coordinated with sales and marketing teams to align inventory with promotional activities, boosting sales.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Education
Pima Medical Institute
Houston, TX08-2014
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Task delegation
- Goal setting
- Relationship building
- Staff development
- Shift scheduling
- Budget control
- Employee onboarding
- Coaching and mentoring
- Inventory management
Accomplishments
- Supervised team of 18 staff members.
Languages
Spanish
Native or Bilingual
Timeline
Manager
Conns
02.2022 - 11.2024
Inventory Manager
Nordstrom Rack
09.2014 - 02.2022
Pima Medical Institute
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