Jackeline Cortes
Houston,TX
Summary
Bilingual customer service professional with hands-on experience in home care, and administrative support. My key features are reliability, attention to detail, and fluent communication in English and Spanish.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Cleaning / Technician
Deer Park Family Health Clinic
Deer Park, TX
03.2024 - 12.2025
- Disinfected high-touch surfaces with approved cleaning supplies to enhance infection control and patient safety.
- Maintained cleanliness of patient rooms, exam areas, and waiting spaces to ensure a safe environment for patients and staff.
- Restocked sanitation supplies in treatment areas to support continuous availability for staff and patient needs.
- Emptied trash and medical waste containers following clinic safety guidelines.
Home Health Caregiver
Private Residence
Pasadena , TX
10.2019 - 01.2022
- Administered medication reminders and maintained care routines
- Supported bathing, dressing, and personal hygiene tasks
- Provided companionship and emotional support to enhance quality of life during home visits
- Prepared meals and monitored special dietary needs to promote health and well-being in private residence
- Executed light housekeeping tasks to maintain cleanliness in living areas. and laundry for safe living spaces
Office Coordinator
Quality Renovations
Houston, TX
01.2008 - 04.2010
- Coordinated renovation schedules with clients, subcontractors, and project teams.
- Maintained smooth office flow through reception, filing, and administrative support.
- Greeted visitors and directed them to the appropriate area or person.
- Processed invoices, purchase orders, and vendor paperwork for office operations.
Education
High School Diploma -
Pearblossom Private School
Pearblossom, CA10-2007
Skills
- Fluent Bilingual (Spanish/English)
- Inventory Management
- Record Keeping
- Time Management
- Customer Service
- Budget Tracking
- Communication Techniques
Certification
- Microsoft Office System Certification
- OSHA 10-Hour General Industry Safety and Health
Timeline
Cleaning / Technician
Deer Park Family Health Clinic
03.2024 - 12.2025
Home Health Caregiver
Private Residence
10.2019 - 01.2022
Office Coordinator
Quality Renovations
01.2008 - 04.2010
High School Diploma -
Pearblossom Private School