Jackeline Cruz

1. Submitted bids to companies.

2. Contributed to the management of both phone and email inquiries.

3. Ensured timely execution of work orders.

4. Kept stock fully replenished.

5. Utilized QuickBooks, Excel, and Word for various tasks.

6. Handled coordination and oversight of all business appointments.

• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Ensured child safety through diligent supervision and adherence to established protocols.
• Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
• Applied positive behavior management techniques to enhance social interactions and emotional development.

• Answered customer questions about hours, seating, and menu information.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

• Provided excellent customer service to building occupants while responding to their concerns about cleanliness or maintenance issues.
• Demonstrated flexibility by adapting to changing priorities and taking on additional tasks as needed.
• Upheld high standards of cleanliness in all aspects of the facility including floors, walls, ceilings, fixtures, appliances.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.