Qualified graduate and emerging professional eager to build industry career. Quick learner with great people skills and focus on problem-solving. Handles complex assignments without complaint and works great under pressure.
Overview
17
17
years of professional experience
Work History
Assistant Cafe Manager
Nichols Elementary
Cook breakfast and lunch for tray lint grades Kindergarten to Fifth grade
Follow all FISD CNP recipes and food preparation guidelines
Practice safe food handling procedures at all times
Complete production records sheets and HACCP logs
Trained with Café Supervisor and learned Café operations, as well as One Source system.
Cafe Manager
Denton ISD
Denton, TX
02.2022 - Current
Trained cafe employees to consistently exceed customers' expectations and provide superior service.
Handled business administration functions such as payroll, cash register counting and supply ordering.
Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
Secured daily cash by verifying totals and making nightly deposits.
Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
Supported customers with unique dietary challenges with customizable menu offerings.
Forecasted demand and scheduled employees effectively to handle coverage needs.
Café Supervisor, Child Nutrition Program
Middle School, Cobb Middle School, ISD
Frisco
08.2019 - 01.2022
Responsible for opening and closing supervisor duties
Menu Planning following Frisco ISD Child Nutrition Program
Place food and Non-food orders in the system in a timely manner
Supervise; train and lead employees to ensure proper food preparation and recipes are followed correctly
Keep HACCP, refrigeration, sanitation, and all food preparation logs and documents completed and up to date
Receive all food and Nonfood deliveries, and ensure proper food preparation and recipes are followed correctly
Complete inventory and financial worksheet monthly
Request and complete forms for Sub employees as needed
Follow all the procedures for Café closing, End of the day reports and Cafe money deposit
Maintain good relationships and communication with students, teachers, and administrative staff to ensure complete satisfaction
Maintain good communication with Area Manager and Café staff to ensure a safe and successful Café operation
Responsible for planning, ordering, production, and weekly operation of curbside delivery meal program for virtual and homeschool students of the community
Set and enforce all guidelines and regulations for safety and prevention during Covid 19 in kitchen and service area.
Assistant Cafe Manager, Child Nutrition Program
Middle School, Pioneer Middle School
Frisco
08.2018 - 06.2019
Responsible for opening and closing supervisor duties
Menu Planning following Frisco ISD Child Nutrition Program
Place food and Non-food orders in the system in a timely manner
Supervise; train and lead employees to ensure proper food preparation and recipes are followed correctly
Keep HACCP, refrigeration, sanitation, and all food preparation logs and documents completed and up to date
Receive all food and Nonfood deliveries, and ensure proper food preparation and recipes are followed correctly
Complete inventory and financial worksheet monthly
Request and complete forms for Sub employees as needed
Follow all the procedures for Café closing, End of the day reports and Cafe money deposit
Maintain good relationships and communication with students, teachers, and administrative staff to ensure complete satisfaction
Maintain good communication with Area Manager and Café staff to ensure a safe and successful Café operation.
Elementary Café Supervisor, Child Nutrition Program
Corbell Elementary
Frisco
08.2016 - 06.2018
Responsible for opening and closing supervisor duties
Menu Planning following Frisco ISD Child Nutrition Program
Place food and Non-food orders in the system in a timely manner
Supervise; train and lead employees to ensure proper food preparation and recipes are followed correctly
Keep HACCP, refrigeration, sanitation, and all food preparation logs and documents completed and up to date
Receive all food and Nonfood deliveries, and ensure proper food preparation and recipes are followed correctly
Complete inventory and financial worksheet monthly
Request and complete forms for Sub employees as needed
Follow all the procedures for Café closing, End of the day reports and Cafe money deposit
Maintain good relationships and communication with students, teachers, and administrative staff to ensure complete satisfaction
Maintain good communication with Area Manager and Café staff to ensure a safe and successful Café operation.
Cafe Manager
Allen Elementary
Frisco
05.2014 - 06.2016
Responsible for opening and closing supervisor duties
Menu Planning following Frisco ISD Child Nutrition Program
Place food and Non-food orders in the system in a timely manner
Supervise; train and lead employees to ensure proper food preparation and recipes are followed correctly
Keep HACCP, refrigeration, sanitation, and all food preparation logs and documents completed and up to date
Receive all food and Nonfood deliveries, and ensure proper food preparation and recipes are followed correctly
Complete inventory and financial worksheet monthly
Request and complete forms for Sub employees as needed
Follow all the procedures for Café closing, End of the day reports and Cafe money deposit
Maintain good relationships and communication with students, teachers, and administrative staff to ensure complete satisfaction
Maintain good communication with Area Manager and Café staff to ensure a safe and successful Café operation.
Assistant Cafe Manager
Wakeland High School
Frisco, Texas
08.2013 - 05.2014
Responsible for opening and closing supervisor duties
Menu Planning following Frisco ISD Child Nutrition Program
Place food and Non-food orders in the system in a timely manner
Supervise; train and lead employees to ensure proper food preparation and recipes are followed correctly
Keep HACCP, refrigeration, sanitation, and all food preparation logs and documents completed and up to date
Receive all food and Nonfood deliveries, and ensure proper food preparation and recipes are followed correctly
Complete inventory and financial worksheet monthly
Request and complete forms for Sub employees as needed
Follow all the procedures for Café closing, End of the day reports and Cafe money deposit
Maintain good relationships and communication with students, teachers, and administrative staff to ensure complete satisfaction
Maintain good communication with Area Manager and Café staff to ensure a safe and successful Café operation.
Tray Line Cook/Café Supervisor Intern
Nichols Elementary School
Frisco, TX
04.2013 - 08.2013
Used kitchen equipment safely and reduced risk of injuries and burns.
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
Communicated with management on food inventory stock to request order placement.
Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Baker, Frisco ISD
Frisco, TX
11.2012 - 03.2013
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies
Properly wrapped, boxed, and weighed bakery department products
Practiced safe food handling procedures always
Mixed dough, scaled breads, and performed all baking duties
Baked consistent quality items by accurately mixing, dividing, shaping and proofing
Communicated with other kitchen team members to ensure food was prepared on time and correctly Maintained kitchen work areas, equipment, and utensils in clean and orderly condition
Retail Team Leader
Children's Medical center Dallas
Dallas, TX
07.2012 - 11.2012
Managed kitchen staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling, supervising, evaluating and enforcing discipline when necessary
Verified proper portion sizes and consistently attained high food quality standards
Maintained a skilled kitchen staff by properly coaching, counseling and disciplining employees
Developed menus, pricing and special food offerings to increase revenue and customer satisfaction
Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues
Actively involved in cost control, sanitation, menu development, training, recruitment, private dining and catering
Ensured all staff understood expectations and parameters of kitchen goals and daily kitchen work
Led shifts while personally preparing food items and executing requests based on required specifications
Regularly interacted with guests to obtain feedback on product quality and service levels
Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation
Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas
Comprehensive knowledge of food and catering trends
Maintained a safe working and guest environment to reduce the risk of injury and accidents
Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
Cook, salad prep, Cashier, Starbucks barista
Sodexo, Jc Penney Headquarters
Plano, TX
05.2009 - 06.2012
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
Verified proper portion sizes and consistently attained high food quality standards
Regularly interacted with guests to obtain feedback on product quality and service levels
Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies
Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid cross-contamination
Positively engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for their business
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
Maintained cleanliness and presentation of stock room and production floor
Organized store merchandise racks by size, style and color to promote visually appealing environment
Operated a POS system to itemize and complete an average of number customer purchases.
Customer Service, English-Spanish Interpreter
Whole foods market
Dallas, TX
10.2006 - 04.2009
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
Verified proper portion sizes and consistently attained high food quality standards
Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues
Actively involved in cost control, sanitation, menu development, training, recruitment, private dining and catering
Regularly interacted with guests to obtain feedback on product quality and service levels
Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies
Positively engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for their business
Conducted one-on-one tutoring sessions for new employees
Addressed all questions from training program participants
Clearly communicated objectives for all lessons, units and projects to all participants.
Attended store meetings to provide accurate consecutive translations of conversations between members.
Cook
Jc Penney Headquarters
Plano, TX
01.2006 - 10.2006
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
Regularly interacted with guests to obtain feedback on product quality and service levels
Demonstrated integrity and honesty while interacting with guests, team members and managers
Promptly reported any maintenance and repair issues to Executive Chef
Verified freshness of products upon delivery.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Salad Prep, Sodexo at Verizon
Irving, TX
05.2004 - 10.2005
Responsible for self-serve salad bar and Jazz salad station as well as catering
Consistently provided friendly guest service and heartfelt hospitality
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Education
Interpreter And Translator Certification - Language Interpretation And Translation
Translation & Interpretation Network
Dallas, Texas
05.2022 - 06.2022
Associate of Arts - Tourism and commercial aviation
Avia
1995
High School Diploma - undefined
Saint Mary's School
1993
Skills
Customer Satisfaction
Accuracy Verification
Terminology Consistency
Message Translation
Staff training and development
Effective leader
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Interpreter And Translator Certification - Language Interpretation And Translation
Translation & Interpretation Network
05.2022 - 06.2022
Cafe Manager
Denton ISD
02.2022 - Current
Café Supervisor, Child Nutrition Program
Middle School, Cobb Middle School, ISD
08.2019 - 01.2022
Assistant Cafe Manager, Child Nutrition Program
Middle School, Pioneer Middle School
08.2018 - 06.2019
Elementary Café Supervisor, Child Nutrition Program
Corbell Elementary
08.2016 - 06.2018
Cafe Manager
Allen Elementary
05.2014 - 06.2016
Assistant Cafe Manager
Wakeland High School
08.2013 - 05.2014
Tray Line Cook/Café Supervisor Intern
Nichols Elementary School
04.2013 - 08.2013
Baker, Frisco ISD
11.2012 - 03.2013
Retail Team Leader
Children's Medical center Dallas
07.2012 - 11.2012
Cook, salad prep, Cashier, Starbucks barista
Sodexo, Jc Penney Headquarters
05.2009 - 06.2012
Customer Service, English-Spanish Interpreter
Whole foods market
10.2006 - 04.2009
Cook
Jc Penney Headquarters
01.2006 - 10.2006
Salad Prep, Sodexo at Verizon
05.2004 - 10.2005
Assistant Cafe Manager
Nichols Elementary
Associate of Arts - Tourism and commercial aviation
Avia
High School Diploma - undefined
Saint Mary's School
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