To-Go Specialist
Red Lobster
09.2024 - Current
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating delivery time.
- Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
- Maintained clean, sanitary work station by removing trash and wiping down countertops.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.