Jackeline Lopez
Brockton,MA
Summary
Dynamic School Liaison with a proven track record at United Way Family Resource Center, excelling in strategic community engagement and IEP advocacy. Expert in building partnerships and delivering bilingual support, I have successfully enhanced educational access for diverse families, fostering trust and collaboration across multiple stakeholders to drive impactful outcomes.
Overview
6
6
years of professional experience
Work History
School Liaison
United Way Family Resource Center
Brockton, USA
04.2024 - Current
- Serve as a strategic advocate for families navigating school systems, with a strong focus on educational equity, IEP access, and student support.
- Actively build and maintain partnerships with local schools and community-based organizations, including Tufts University, to co-develop responsive solutions for community needs.
- Lead outreach and awareness efforts across culturally diverse populations, ensuring that families are informed about available supports, including food, housing, educational advocacy, and behavioral health services.
- Facilitate the Nurturing Fathers Program, guiding fathers in developing healthy parenting techniques, emotional engagement, and leadership within their families.
- Coordinate and participate in multicultural events and community forums to foster trust, inclusion, and visibility of the Family Resource Center within underrepresented communities.
- Provide bilingual support to Spanish-speaking families, helping bridge communication gaps between families and institutions.
- Represent family needs in cross-agency meetings and collaborate with school personnel, social workers, and healthcare professionals to align services and remove systemic barriers.
School Liaison
Eliot Family Resource Center
Everett, USA
02.2023 - 04.2024
- Facilitated partnerships between schools and families to address academic barriers and improve student outcomes.
- Delivered IEP training and advocacy coaching to caregivers, enabling more effective navigation of special education processes.
- Maintained ongoing communication with families and collaborated with district employees, including guidance counselors and liaisons.
- Led support groups and parenting education sessions for over 35 active participants.
Family Partner
Eliot Family Resource Center
Everett, USA
11.2020 - 02.2023
- Supported families navigating Child Requiring Assistance (CRA) court involvement, including Spanish-language advocacy.
- Conducted psychoeducational training and organized peer-led support programs.
- Assisted families with service referrals, resource navigation, and program applications.
- Collected programmatic data to identify community needs and support continuous improvement.
Family Partner
North Suffolk Mental Health
Revere, USA
01.2019 - 04.2020
- Mentored and coached parents on self-advocacy, team collaboration, and navigating behavioral health systems.
- Provided critical education on diagnoses, CBHI services, and family system roles.
- Wrote and maintained SNCD documentation and coordinated support services with schools and DCF.
Skills
- Strategic Community Engagement
- IEP advocacy
- Community outreach
- Resource navigation
- Data collection
- Partnership building
- Program coordination
- Event planning
- Bilingual support
- Team collaboration
- Parent engagement
- Board and stakeholder collaboration
- Family systems navigation (IEP, CRA, CBHI)
- Culturally responsive support (bilingual: English/Spanish)
- Public outreach and educational advocacy
- crm systems
- MS Office
- Mandated reporter (51A)
Professional Development
- NAPPI Certification
- Seeds of a Father & Anger Management Training
- 51A Mandated Reporter Training
- CRM System Interface Training
Timeline
School Liaison
United Way Family Resource Center
04.2024 - Current
School Liaison
Eliot Family Resource Center
02.2023 - 04.2024
Family Partner
Eliot Family Resource Center
11.2020 - 02.2023
Family Partner
North Suffolk Mental Health
01.2019 - 04.2020
Similar Profiles
Daliana C GarciaDaliana C Garcia
Intern at Family Works Family Resource Center And Food BankIntern at Family Works Family Resource Center And Food Bank
Anthony GroothoffAnthony Groothoff
Client Service Coordinator at Family Resource CenterClient Service Coordinator at Family Resource Center
Ana VidaurriAna Vidaurri
Family Service Advocate at The Link Family Resource CenterFamily Service Advocate at The Link Family Resource Center
Lori VeigaLori Veiga
Senior Customer Service Representative at HarborOne BankSenior Customer Service Representative at HarborOne Bank
Jovany GomesJovany Gomes
Patient Transporter at South Shore HealthPatient Transporter at South Shore Health