Jackeline Martinez
Oswego,IL
Summary
Responsible Lead Program Assistant that is skillful at keeping calm under pressure and promoting organized and inviting environments for children. Dedicated to promoting child social and academic development by leading programs promoting development and positive interactions. Excellent record of working with children in multiple environments and various ages.
Overview
6
6
years of professional experience
Work History
Lead Program Assistant
Boy's and Girl's Club
South Elgin, IL
08.2023 - Current
- As a program assistant my duties are to do attendance, supervise children, lead provided programs, communicate with the parents, and to report an unusual or concerning behavior of a child.
- Discuss issues related to the implementation of new programs or initiatives.
- Encourage self-expression through various art forms such as music, painting, drawing.
Barista
Target
Batavia, IL
09.2022 - Current
- I work in the Starbucks department as a barista in target.
- Adhered to health department regulations concerning sanitation standards.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Customer Service Associate
Home Depot
Aurora, IL
03.2021 - 09.2022
- As a customer service associate, my duties consisted of returns, making online orders for customers, truck rentals, and working on a computer
- Provided product recommendations based on customer needs.
- Managed multiple tasks while maintaining accuracy and attention to detail.
Sales Floor Associate
Kohls
Oswego, IL
09.2018 - 03.2021
- Worked as a sales floor associate providing customer service and organizing the floor
- Trained in customer service, amazon returns, cashiering, truck unloading, picking, and packing online orders.
- Handled customer complaints in a professional manner.
- Demonstrated knowledge of store products and services.
Education
Waubonsee Community College
Sugar Grove, IL05.2024
High School Diploma -
Oswego High School
Oswego, IL05.2019
Skills
- Activity Planning
- Problem Solving
- Teamwork
- Communication
- Group management
- Behavior Modeling
- Bilingual in Spanish
- Social Skills Development
Languages
- English
- Spanish
Timeline
Lead Program Assistant
Boy's and Girl's Club
08.2023 - Current
Barista
Target
09.2022 - Current
Customer Service Associate
Home Depot
03.2021 - 09.2022
Sales Floor Associate
Kohls
09.2018 - 03.2021
Waubonsee Community College
High School Diploma -
Oswego High School
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