Jackeline Torres
Saratoga Springs
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Utah Partners For Health
06.2025 - Current
- Greet and escort patients to exam rooms; prepare for provider visits.
- Collect and record vital signs, administer immunizations, perform blood draws, spirometry, EKGs, and other basic clinical procedures.
- Assist with in-clinic lab processing and coordinate external lab pick-up.
- Support providers during patient exams and procedures when needed.
- Maintain accurate and confidential electronic health records (EHR).
- Manage patient communications including follow-ups, lab inquiries, medication refills, and homecare instructions.
- Schedule referrals and diagnostic imaging, and coordinate specialist consults.
- Ensure exam rooms and clinical spaces are stocked, sanitized, and meet provider standards.
- Perform phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Administer medications and injections as prescribed, adhering strictly to protocols for patient safety.
Administrative Assistant
Morales Global Logistics
08.2023 - 08.2024
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Medical Assistant Intern
Oquirrh View Clinic
01.2020 - 06.2020
- Measured vital signs, including heart rate, temperature, blood pressure, weight, and height, and recorded information in patient charts and in the EMR.
- Obtained client medical history, medication information, symptoms, and allergies.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Professionally telephone calls professionally, provided information and assistance according to the clinic policies and procedures.
- Administered medications via injections and immunizations, performed phlebotomy, newborn screening.
- Collected histories, vitals, and current complaints via patient interviews.
America Reads Tutor-Kearns Elementary School
11.2019 - 01.2020
- Developed, taught, and adapted short lesson plans for children at a partner site.
- Assisted children with homework.
- Engaged children in learning and literacy enrichment activities.
- Read with children and assisted with reading fluency.
Cabin Service Agent
Delta Global Services
10.2017 - 02.2018
- Maintained cabin service supply room, ensured supplies are updated and prepared for loading, and kept in an organized and neat manner.
- Searched aircraft for security purposes under the TSA regulations.
- Perform visual inspection of aircraft to ensure no items are left onboard the aircraft. Return items left by passengers or crew members to the appropriate authority.
- Vacuumed aircraft floors, moped galleys and cleaned tray tables. Cleaned aircraft lavatories and emptied aircraft waste receptacles.
- Increased on-time departure rates by efficiently cleaning and restocking aircraft cabins between flights.
- Demonstrated professionalism when interacting with diverse groups of passengers from various cultural backgrounds.
Education
AAS - Medical Assisting
Salt Lake Community College
West Jordan, Utah05.2020
Skills
- Bilingual in English and Spanish (reading, writing, and speaking)
- All aspects of clinical skills, including medication administration, phlebotomy, and clinical patient care
- Direct patient care
- Clinical documentation
- Reliable team player
- Compassionate
- First aid
Timeline
Medical Assistant
Utah Partners For Health
06.2025 - Current
Administrative Assistant
Morales Global Logistics
08.2023 - 08.2024
Medical Assistant Intern
Oquirrh View Clinic
01.2020 - 06.2020
America Reads Tutor-Kearns Elementary School
11.2019 - 01.2020
Cabin Service Agent
Delta Global Services
10.2017 - 02.2018
AAS - Medical Assisting
Salt Lake Community College
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