Jackeline Umana
Adelphi,MD
Summary
Reliable and skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks. Polite and attentive, offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tutor
Adelphi, MD
10.2021 - Current
- Coordinate lesson plans, course materials and discussion questions to prepare for each session
- Review classwork and assist with homework to boost student understanding of assignments
- Helped students develop critical thinking skills and strong study habits to improve grades
- Extended benefits of tutoring by developing take-home materials
- Helped improve children's self-confidence by carefully observing behaviors
- Supported children's education by incorporating different educational techniques, storytelling and free play
- Suggested learning resources to increase student interest and retention
- Offered tutoring assistance in a variety of subjects.
Kindergarten Aide/ Evening Care Teacher
Saint Josephs Regional Catholic School
Beltsville, MD
03.2022 - 12.2023
- Implemented behavior management techniques such as redirection or timeouts when necessary.
- Assisted teachers with grading assignments, preparing lesson plans, and organizing classrooms.
- Typed, formatted and edited correspondence and other documents.
- Monitored student safety while on school grounds or during field trips.
- Proofread and corrected correspondence and reports for error-free documentation.
- Supported special education students in the general education setting by providing accommodations or modifications.
- Created positive relationships with students through active listening and positive reinforcement of behavior expectations.
- Trained staff members to perform work activities and use computer applications.
- Participated in parent-teacher conferences to discuss student progress.
- Attended staff meetings and professional development sessions.
- Assisted with maintaining orderly physical environment conducive to optimal growth, health and safety.
- Communicated regularly with parents regarding their child's academic performance and social and emotional needs.
- Inventoried and ordered materials, supplies and services.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Collaborated with other aides, teachers, and administrators to develop strategies for student success.
- Helped maintain a safe learning environment by enforcing rules and regulations set forth by the school district.
Lead Teacher/ Program Assistant
Montgomery Housing Partnership, Inc.
Silver Spring, MD
07.2022 - 08.2023
- Lead teacher for the Homework club in the afternoon group
- Make weekly lesson plans for the Homework club
- Take classroom attendance
- Work in cooperation with assistants and volunteers
- If lead instructor/teacher is absent, lead the classroom instruction for the morning group when necessary
- Serve as a role model for children
- Immediately report incidents or problems to the Community Life Staff
- Provide positive feedback, praise, and encouragement to the children
- Form a positive, professional, and supportive relationship with students and staff
- Attend field trips and follow mandated procedures and guidelines
- Perform other duties as assigned.
- Assisted in developing evaluation tools such as rubrics or checklists for assessing student work.
- Collaborated with other school staff to ensure that all students have access to a safe and supportive learning environment.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Monitored classroom instruction on a regular basis through observation, feedback, and collaboration with teachers.
- Communicated objectives for lessons, units and projects to students and parents.
- Planned and organized variety of activities and field trips to aid mental and physical growth in children.
- Engaged in collaborative planning sessions with colleagues in order to design effective curricula for various grade levels.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
Office Assistant
Greenfield Landscaping LLC
Adelphi, MD
09.2020 - 12.2021
- Performed an array of administrative duties
- Strong organizational and prioritization skills
- Ensure all clients receive exceptional customer service
- Develop and maintain customer and client relationships
- Manage client interaction
- Develop and execute all daily and weekly work plans efficiently
- Processed and distributed all incoming and outgoing mail
- Handled a multi-line phone
- Takes and processes transactions by telephone, internet, and correspondence from customers and representatives.
Education
High School Diploma -
Community Based Classroom
05.2022
Skills
- Professional and energetic work attitude
- Motivated towards achieving set goals and deadlines
- Strong ability to multi-task in a fast-paced environment
- Effective working alone and as a team leader
- Friendly and work well with others
- Patient and understanding
- People managing skills
- Great communication skills
- Ethical and detail-oriented
- Adaptable Nature
- Punctual
- Positive and Professional
Certification
- Cpr certification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Lead Teacher/ Program Assistant
Montgomery Housing Partnership, Inc.
07.2022 - 08.2023
Kindergarten Aide/ Evening Care Teacher
Saint Josephs Regional Catholic School
03.2022 - 12.2023
Tutor
10.2021 - Current
Office Assistant
Greenfield Landscaping LLC
09.2020 - 12.2021
High School Diploma -
Community Based Classroom