Jackeline Yamileth Rivas
Towson,MD
Summary
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Results-driven [Job Title] excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.
Overview
5
5
years of professional experience
Work History
Cleaning Crew Member
Sar Cleaning Service
07.2023 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
Costumer Service
T-Mobile
03.2020 - 05.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Cashier
Mc Donalds
02.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Skills
- Guest Satisfaction
- POS Systems Operations
- Guest Inquiries
- Feedback Acceptance
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cleaning Crew Member
Sar Cleaning Service
07.2023 - Current
Costumer Service
T-Mobile
03.2020 - 05.2022
Cashier
Mc Donalds
02.2019 - 03.2020
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