Jackelyn Alberto
U.S Steel
Katy,TX
1
Language
1
Certification
7
years of professional experience
Results-driven professional experienced in fast-paced environments. Expertise in teamwork and problem-solving enhances productivity and ensures compliance with safety standards. Strategic thinker with hands-on experience delivering impactful solutions that drive organizational performance.
Work History
Utility Person
6 Months- Operated machinery and tools to support production processes efficiently.
- Conducted quality checks on materials to ensure compliance with safety standards.
- Collaborated with team members to troubleshoot equipment issues promptly.
- Assisted in maintaining cleanliness and organization of work areas to enhance productivity.
- Followed safety protocols and procedures diligently to minimize workplace hazards.
- Adapted quickly to changing tasks and priorities within fast-paced environments.
- Conduct quality checks on joints (pipes) and ensure the face of the joint (pipe) is not damaged after bucking in the coupling.
- Operated conveyor table to move pipe down the line.
- I used an air gun to blow out metal shavings and water chemicals from pipe.
- Then would apply oil and grease all around threads and seal it with protector.
Medical Assistant
5 Months- Managed appointment scheduling and coordinated follow-up care for patients.
- Maintained electronic health records, ensuring data accuracy and confidentiality.
- Prepared examination rooms, ensuring cleanliness and readiness for patient visits.
- Assisted healthcare professionals with patient intake and documentation procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Server
6 Months- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to coordinate food preparation and presentation.
- Assisted in training new servers on menu items and service protocols.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Processed payments efficiently, ensuring accurate transactions for customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
4 Months- Recommended menu items based on customer preferences, increasing sales opportunities.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Adapted quickly to changing priorities during peak hours, maintaining service quality.
- Fostered positive interactions with returning customers to improve satisfaction with regular customers.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Loss Prevention
2 Years- Monitored employee compliance with company policies, promptly addressing any violations or concerns.
- Conducted regular audits of inventory and merchandise to ensure accuracy and integrity.
- Patrolled warehouse premises, Inside and outside both buildings and warehouse, as well as all lots that contain academy trailers.
- Responded quickly to emergency alarms and calls for assistance to improved issue prevention.
- Observed video surveillance systems for prompt emergency response.
- Prevented unauthorized access to sensitive areas by maintaining strict key control procedures throughout the facility.
- Check any vehicle/truck leaving premises.
- Audited trailers with firearms to secure correct totes and the correct amount of totes delivered to the store assigned to.
- Note all activity in excel and turn it in at the end of shift, also assisted with employee bag check as they were exiting.
Apparel Sales Associate
2 Years 2 Months- Assisted customers in selecting apparel and accessories, enhancing overall shopping experience.
- Maintained knowledge of current trends and product offerings to provide informed recommendations.
- Executed visual merchandising strategies to display merchandise attractively and effectively.
- Collaborated with team members to ensure stock levels met customer demand during peak periods.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
Education
Medical Assistant - Healthcare
High School Diploma
Skills
Material handling
Equipment maintenance
Heavy lifting
Hand tools proficiency
Cleaning and sanitizing
Work order completion
Teamwork and collaboration
Analytical skills
Work area maintenance
Attention to detail
Troubleshooting techniques
Clear communication
Active listening
Reliability
PPE
Personal protective equipment
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Utility Person
U.S Steel
02.2026 - 08.2026Read More
Medical Assistant
Neurology Associates of Katy
11.2025 - 04.2026Read More
Server
Big City Wings
04.2024 - 10.2024Read More
Server
Cheddar's Scratch Kitchen
12.2023 - 04.2024Read More
Loss Prevention
Academy Sports And Outdoors DC
10.2021 - 10.2023Read More
Apparel Sales Associate
Academy Sports and Outdoors
08.2019 - 10.2021Read More
Pima Medical Institute
Medical Assistant from Healthcare
Read More
Katy High School
High School Diploma
Read More