Summary
Overview
Work History
Education
Skills
Timeline
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Jackelyn Rendon

Houston,TX

Summary

Highly motivated college student with strong work ethic, attention to detail and exceptional interpersonal skills.

Overview

5
5
years of professional experience

Work History

Receptionist/Manager

Vida Vision/OB Vision
Houston, TX
05.2023 - Current
  • Scheduled and confirmed appointments.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Answered telephones and directed calls to the doctor on site.
  • Updated and recorded customer or client information to maintain accounts.
  • Processed payments and updated accounts to reflect balance changes.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Managed front office customer service, appointment management, billing and administration tasks.
  • Completed relevant insurance and other claim forms.
  • Updated daily log book with information about visitors entering the premises.

Beauty Advisor

Sephora
Houston, TX
11.2021 - 05.2023
  • Handled sudden beauty studio scheduling changes to ensure everyone in store has an equal opportunity to appointments.
  • Maintained a clean and organized environment
  • Finalized purchases and processed payments.
  • Alleviated product theft by maintaining sales floor and shopper awareness.
  • Monitored metric performance among peers and addressed issues.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Resolved customer problems to uphold quality service.
  • Sanitized the beauty studio and its products.
  • High level of makeup artistry with makeup application experience over a diverse range of shades.
  • Greeted clients, answered general questions and directed to appropriate locations.
  • Updated and recorded client appointment log to maintain order.
  • Scheduled and confirmed appointments.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.

Courtesy Clerk

Kroger
Houston, TX
01.2021 - 11.2021
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Met high productivity standards in processing payments for customers.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Maintained professional store appearance by inspecting checkout areas
  • Helped customers find specific products, answered questions and offered product advice.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.

Makeup Artist

Embellish Hair Studio
Houston, TX
05.2019 - 01.2021
  • Worked with my team to advertise our company and sell products.
  • Created desired looks through description or examples.
  • Maintained order and cleanliness within the salon.
  • Handled appointment booking, canceling, and rescheduling.
  • Responded to customer inquiries by phone, email and in person.
  • Served clients by greeting, welcoming and directing to designated stylist.
  • Updated and recorded customer or client information to maintain accounts.
  • Processed payments and updated Vagaro account to reflect balance changes.
  • Maintained daily calendars, and set appointments with clients.

Education

Bachelor of Science -

University of Houston - Clear Lake
Houston, TX

Associate of Science - Life Science

San Jacinto College (South)
Houston, TX

High School Diploma -

J. Frank Dobie
Houston, TX

Skills

  • Fluent in Spanish
  • Strong communication skills
  • High positive energy
  • Organized and efficient
  • Data Verification
  • Written and Verbal Communication
  • Critical Thinker
  • Cash handling accuracy
  • Teamwork
  • Multitasking and Prioritization
  • Record keeping and book keeping
  • Customer Service
  • Courteous and Professional
  • Meticulous Attention to Detail

Timeline

Receptionist/Manager

Vida Vision/OB Vision
05.2023 - Current

Beauty Advisor

Sephora
11.2021 - 05.2023

Courtesy Clerk

Kroger
01.2021 - 11.2021

Makeup Artist

Embellish Hair Studio
05.2019 - 01.2021

Bachelor of Science -

University of Houston - Clear Lake

Associate of Science - Life Science

San Jacinto College (South)

High School Diploma -

J. Frank Dobie

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Jackelyn Rendon