Jackelyn Rendon
Houston,TX
Summary
Highly motivated college student with strong work ethic, attention to detail and exceptional interpersonal skills.
Overview
5
5
years of professional experience
Work History
Receptionist/Manager
Vida Vision/OB Vision
Houston, TX
05.2023 - Current
- Scheduled and confirmed appointments.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Answered telephones and directed calls to the doctor on site.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Managed front office customer service, appointment management, billing and administration tasks.
- Completed relevant insurance and other claim forms.
- Updated daily log book with information about visitors entering the premises.
Beauty Advisor
Sephora
Houston, TX
11.2021 - 05.2023
- Handled sudden beauty studio scheduling changes to ensure everyone in store has an equal opportunity to appointments.
- Maintained a clean and organized environment
- Finalized purchases and processed payments.
- Alleviated product theft by maintaining sales floor and shopper awareness.
- Monitored metric performance among peers and addressed issues.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Resolved customer problems to uphold quality service.
- Sanitized the beauty studio and its products.
- High level of makeup artistry with makeup application experience over a diverse range of shades.
- Greeted clients, answered general questions and directed to appropriate locations.
- Updated and recorded client appointment log to maintain order.
- Scheduled and confirmed appointments.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Courtesy Clerk
Kroger
Houston, TX
01.2021 - 11.2021
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Met high productivity standards in processing payments for customers.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Verified customer identification for alcohol or tobacco purchases.
- Answered customer quests, provided store information and escorted to desired store areas.
- Maintained professional store appearance by inspecting checkout areas
- Helped customers find specific products, answered questions and offered product advice.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Learned roles of other departments to provide coverage and keep store operational.
Makeup Artist
Embellish Hair Studio
Houston, TX
05.2019 - 01.2021
- Worked with my team to advertise our company and sell products.
- Created desired looks through description or examples.
- Maintained order and cleanliness within the salon.
- Handled appointment booking, canceling, and rescheduling.
- Responded to customer inquiries by phone, email and in person.
- Served clients by greeting, welcoming and directing to designated stylist.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated Vagaro account to reflect balance changes.
- Maintained daily calendars, and set appointments with clients.
Education
Bachelor of Science -
University of Houston - Clear Lake
Houston, TXAssociate of Science - Life Science
San Jacinto College (South)
Houston, TXHigh School Diploma -
J. Frank Dobie
Houston, TXSkills
- Fluent in Spanish
- Strong communication skills
- High positive energy
- Organized and efficient
- Data Verification
- Written and Verbal Communication
- Critical Thinker
- Cash handling accuracy
- Teamwork
- Multitasking and Prioritization
- Record keeping and book keeping
- Customer Service
- Courteous and Professional
- Meticulous Attention to Detail
Timeline
Receptionist/Manager
Vida Vision/OB Vision
05.2023 - Current
Beauty Advisor
Sephora
11.2021 - 05.2023
Courtesy Clerk
Kroger
01.2021 - 11.2021
Makeup Artist
Embellish Hair Studio
05.2019 - 01.2021
Bachelor of Science -
University of Houston - Clear Lake
Associate of Science - Life Science
San Jacinto College (South)
High School Diploma -
J. Frank Dobie