Jackelyn Rodriguez
Dixon,CA
Overview
8
8
years of professional experience
Work History
Phlebotomist Extern
Kaiser Permanente
Vacaville, CA
03.2024 - 03.2024
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Exceeded expectations by consistently completing assigned tasks on time and with a high level of accuracy.
- Reduced wait times for patients by quickly processing specimens and prioritizing urgent samples.
- Contributed to overall patient satisfaction by demonstrating empathy and providing emotional support during difficult procedures.
Medical Assistant
Solano Kidney Care
Fairfield
02.2024 - 03.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
General Manager
Burger King
Dixon, CA
01.2016 - 01.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Medical Assistant And Phlebotomist - Medical Assisting
Blake Austin College
Vacaville, CA08.2024
High School Diploma -
Maine Prairie
Dixon, CA06.2021
Skills
- Order of draw
- Blood collection techniques
- Needle disposal
- Adaptable to change
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Phlebotomist Extern
Kaiser Permanente
03.2024 - 03.2024
Medical Assistant
Solano Kidney Care
02.2024 - 03.2024
General Manager
Burger King
01.2016 - 01.2022
Medical Assistant And Phlebotomist - Medical Assisting
Blake Austin College
High School Diploma -
Maine Prairie