Jackelyn Silva
Garland,TX
Summary
Efficient Billing Coordinator recognized for high productivity and ability to complete tasks swiftly. Possess specialized skills in invoice management, account reconciliation, and financial reporting which contribute to seamless billing operations. Excel in communication, problem-solving, and organizational abilities, ensuring success in fast-paced environments by prioritizing tasks effectively and maintaining clear lines of communication with clients and team members.
Overview
3
3
years of professional experience
Work History
Billing Coordinator
Casper Dental Corporation
Dallas, TX
01.2024 - Current
- Conducted research and analysis of current billings policies and procedures, making recommendations as needed for improvement or changes.
- Performed collections activities by contacting customers via phone or email regarding outstanding balances due on their accounts.
- Responded promptly to customer inquiries concerning services, bills, payments.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Developed effective invoicing procedures alongside accounting staff and contracts department to maximize effectiveness of billing operations.
- Submitted claims to insurance companies.
- Managed all payments processing, invoicing and collections tasks.
- Checked claims coding for accuracy with ICD-10 standards.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
Server
Gloria's Latin Cuisine
Garland, TX
01.2023 - 12.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Retail Sales Executive
Express Men
Garland, TX
11.2021 - 10.2022
- Maintained a thorough knowledge of store policies regarding payments, returns, exchanges, warranties.
- Created promotional materials such as brochures, flyers, posters and banners for store events.
- Organized store displays to maximize visibility of merchandise items.
- Generated reports on daily, weekly, monthly sales activities for management review.
- Increased store sales by cross-selling complementary items.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
Associate of Science - Dental Hygiene
Dallas College
Dallas, TX05-2026
High School Diploma -
Garland High School
Garland, TX06-2022
Skills
- Document analysis
- Accounts receivable management
- Medical coding knowledge
- Billing dispute resolution
- Collection practices
- Audit Procedures
- Insurance verification
- Financial data entry
Languages
English
Professional
Spanish
Professional
Affiliations
- Marathon runner
- Enjoy to paint
- I join to different exercising clubs
Timeline
Billing Coordinator
Casper Dental Corporation
01.2024 - Current
Server
Gloria's Latin Cuisine
01.2023 - 12.2023
Retail Sales Executive
Express Men
11.2021 - 10.2022
Associate of Science - Dental Hygiene
Dallas College
High School Diploma -
Garland High School
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