Jackelyn Yanez
Dallas,Texas
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management and scheduling Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
3
3
years of professional experience
Work History
Receptionist
Scissors & Scotch
01.2022 - Current
- As a receptionist at our organization, my role is pivotal in creating a positive and welcoming environment for all who visit or contact us
- I am the first point of contact, greeting visitors with a warm smile and ensuring they feel valued and attended to from the moment they arrive
- My responsibilities extend beyond just greeting guests; I am also responsible for managing incoming calls and providing accurate information or assistance as needed
- Additionally, I handle various administrative tasks such as scheduling appointments, managing correspondence, and maintaining records with precision and efficiency
- One of the key aspects of my role is ensuring smooth communication flow within the organization
- I am adept at multitasking and prioritizing tasks to ensure that both visitors and internal staff receive timely and effective support
- Above all, I take pride in representing our organization with professionalism and courtesy
- I understand the importance of making a positive first impression and strive to exceed expectations in every interaction
- Most importantly, I'm not just a receptionist; I'm a people person
- I genuinely care about making your experience with us as positive as possible
- Kept reception area clean and neat to give visitors positive first impression
- Resolved customer problems and complaints
- Handled cash transactions and maintained sales and payments records accurately
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
- Handled sensitive information with discretion while maintaining strict confidentiality standards
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills
Education
No Degree - Real Estate
Champions School of Real Estate
Plano, TX05.2023
High School Diploma -
Sunset High School
Dallas, TX05.2021
Skills
- Organization skills
- Time Management
- Telephone skills
- Customer/Client relations
- Verbal and written communication
- Scheduling appointments
- Greeting and Seating Clients
- Schedule Management
- Typing Speed
- Service-oriented mindset
- Tech-Savvy
- Customer Service
- Punctual and Reliable
- Scheduling
- Customer and client relations
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Scissors & Scotch
01.2022 - Current
High School Diploma -
Sunset High School
No Degree - Real Estate
Champions School of Real Estate
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