Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Self Employed
2 Years 11 Months
Jackelynn Russell | 08.2023 - Current
Amplified audience interaction by 10% for The Orange Peel by crafting compelling content with Canva and Adobe Creative Suite
Enhanced brand visibility for Glow by Brooklyn through strategic content creation using Canva and Photoshop, prominently increasing audience engagement
Designed engaging flyers and social media content for Utah Tech University's Communications department, utilizing Canva and Photoshop to enhance visibility across multiple platforms
Barista/Night Manager
4 Years 4 Months
The Orange Peel | 03.2022 - Current
Elevated customer satisfaction by 15% by utilizing active listening skills to address client needs effectively
Directed a team of 4 to 5, utilizing communication tools to achieve a 15% improvement in overall efficiency
Achieved timely store closures ahead of schedule by leveraging the Point of Sale (POS) system for seamless transaction management
Drink Maker/Shift lead
2 Years 11 Months
Soda Splash | 07.2018 - 06.2021
Increased customer retention by 10% by employing advanced conflict resolution strategies to effectively manage and address customer inquiries
Utilized advanced sanitization equipment to reduce equipment downtime by 20 minutes, enhancing operational efficiency
Developed innovative soda drinks utilizing a blender, boosting customer engagement through unique flavor combinations