Jacki Layton
Vail,Arizona
Summary
Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks. Known for fostering teamwork and adapting to evolving healthcare needs.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant/Phlebotomist
CODAC Health, Recovery & Wellness
02.2023 - Current
- Assists in development, implementation and revision of integrated service plans; assures that services provided are specified in the integrated service plan and monitors progress toward treatment goals
- Administer injections, complete blood draws, triage/assess patients, record vitals, and administer medications as directed by the physicians
- Prepare patients for examinations and assist healthcare providers during procedures
- Maintain accurate and confidential patient records, including updates on treatment plans and progress notes
- Schedule appointments and manage clinic’s calendar
- Handle billing, insurance claims and submitting prior authorizations as required
ACT Team Program Assistance
Community Partners Integrated Healthcare
06.2022 - 10.2022
- Managed change in integrated health care delivery systems, such as work restructuring, technological innovations and shifts in focus of care
- Implemented and administered programs and services in health care and medical facility, including personnel administration, training and coordination of medical, nursing and physical plant staff
- Conducted recruitment, hiring and training of personnel
Case Manager Coordinator
Community Partners Integrated Health
01.2022 - 06.2022
- Met health and human services needs using various implementation and evaluation techniques
- Troubleshot problems with operational and clinical procedures, improving patient outcomes
- Utilized motivational interviewing skills for patient engagement in case management plan of care
- Met directly with patient to assess needs and develop individualized continuing care plan in collaboration with physician
- Documented patient progress to maintain record of case activity and generate statistical reports
- Helped patients reach plan of care goals through case reviews
- Developed and maintained partnerships with local organizations for supportive services opportunities
Disaster Case Manager
Endeavor/FEMA
02.2018 - 03.2020
- Developed and performed tests and evaluations of emergency management plans in accordance with state and federal regulations
- Consulted with officials of local and area governments, schools, hospitals and other institutions to determine needs and capabilities in event of natural disaster and other emergency
- Prepared plans that outlined operating procedures to be used in response to disasters and emergencies, such as hurricanes, nuclear accidents and terrorist attacks and in recovery from these events
- Provided communities with assistance in applying for federal funding for emergency management facilities, radiological instrumentation and other related items
- Applied for federal funding for emergency-management-related needs and administer and reported on progress of such grants
Manager Of Accounts and Finance
Advanced American Financial
11.2016 - 01.2018
- Examined, evaluated and process loan applications
- Oversaw flow of cash and financial instruments
- Prepared financial and regulatory reports required by laws, regulations and boards of directors
- Found and attracted new business
- Reviewed collection reports determining status of collections and amount of outstanding balances
Board Certified Behavior Analyst
Southeastern Arizona Behavioral Health Services
01.2013 - 08.2016
- Explored and discussed progress toward goals to assist clients
- Guided clients in developing skills or strategies to help overcome dependencies
- Collaborated with team to coordinate member care and develop treatment plans
- Responded to crisis situations to handle severe mental health and behavioral issues
- Conducted family and individual therapy sessions to improve family and adolescent functioning
- Maintained confidentiality of records relating to clients' treatment
- Counseled clients or patients to adjust to life and make positive changes
Administrative Manager
Freeport McMoran Copper & Gold
02.2006 - 12.2010
- Prepared and reviewed operational reports and schedules
- Managed paper and electronic filing systems by recording information, updating paperwork and maintaining documents, such as attendance records and correspondence
- Communicated with and provided guidance for external vendors and service providers to ensure organization, department and work unit's business needs were met
- Oversaw payroll functions, such as maintaining timekeeping information and processing and submitting payroll
Education
Associate of Applied Science - Medical Science
Eastern Arizona College
Thatcher, AZSkills
- Patient-focused care
- Healthcare procedures
- Patient assessments and care
- EMR / EHR
- Electrocardiography (EKG)
- Venipuncture and phlebotomy
Certification
- Phlebotomist
- Medical Assistant
- Emergency Medical Technician
- Behavioral Health Technician/Recovery Coach
- Paraprofessional (K-12)
- CPR/BLS
Awards
Golden Key National Honor Society
Timeline
Certified Medical Assistant/Phlebotomist
CODAC Health, Recovery & Wellness
02.2023 - Current
ACT Team Program Assistance
Community Partners Integrated Healthcare
06.2022 - 10.2022
Case Manager Coordinator
Community Partners Integrated Health
01.2022 - 06.2022
Disaster Case Manager
Endeavor/FEMA
02.2018 - 03.2020
Manager Of Accounts and Finance
Advanced American Financial
11.2016 - 01.2018
Board Certified Behavior Analyst
Southeastern Arizona Behavioral Health Services
01.2013 - 08.2016
Administrative Manager
Freeport McMoran Copper & Gold
02.2006 - 12.2010
Associate of Applied Science - Medical Science
Eastern Arizona College
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