Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jackie Austin

Title Clerk/Office Manager
Winder,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

22
22
years of professional experience

Work History

Title Clerk/Office Manager

Athens Auto Auction
Athens, GA
08.2011 - Current
  • Entered title and vehicle information into database.
  • Received and processed paperwork for titles
  • Prepared tax and title documents to submit legal transfer work to DMV.
  • Contacted Georgia Motor Vehicle Department to determine status of pending titles.
  • Communicated with customers to resolve common title issues.
  • Collected taxes and fees, submitted payments and issued receipts.
  • Provided each member of public with exceptional service and knowledgeable support to maintain smooth operations and happy customers.
  • Accounts Receivables/Accounts Payables
  • QuickBooks/Payroll
  • Reconciling bank statements
  • Reconciling credit card statements

Administrative Assistant to 4 Loan Officers

Community Bank & Trust
Winder, GA
02.2004 - 06.2010
  • Ordered Appraisals/Title Work
  • Schedule and set up closings
  • Contact and verify customers information to set up loan
  • Contact attorney to make sure title work is okay
  • Prepare documents for trail balance on consumer and commercial loans
  • Customer service to include problem resolution, filing telecommunications, mail processing
  • Prepare permanent records for booked loans
  • Prepare monthly Sales Commission Report for all activity over $500,000
  • Responsible for tracking and reporting insurance, vehicle titles, mobile home titles, warranty/security deeds, final title opinions, tax returns, personal financial statements
  • Balance Omni Builders Risk Checking Account

Office Manager/Adminstrative

Bramlett Mechanical Company Inc.
Winder, GA
05.1999 - 01.2004
  • Answered incoming calls and directed them to appropriate person of contact
  • Filing
  • QuickBooks
  • Copy plans and specs
  • Accounts Payables/Accounts Receivables
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
  • Updated reports, managed accounts and generated reports for company database

Education

Associates - Accounting

Gwinnett Technical College
Lawrenceville, GA
06.2005

High School Diploma -

Winder-Barrow High School
Winder, GA
05.2000

Skills

  • Title Processing
  • Customer Inquiries
  • Accounts Payable and Accounts Receivable
  • Client Satisfaction
  • Administrative Management
  • Customer Care
  • Balance Reconciliations

Timeline

Title Clerk/Office Manager

Athens Auto Auction
08.2011 - Current

Administrative Assistant to 4 Loan Officers

Community Bank & Trust
02.2004 - 06.2010

Office Manager/Adminstrative

Bramlett Mechanical Company Inc.
05.1999 - 01.2004

Associates - Accounting

Gwinnett Technical College

High School Diploma -

Winder-Barrow High School

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Jackie AustinTitle Clerk/Office Manager