Summary
Overview
Work History
Education
Skills
Industry Expertise Education
Affiliations
Work Preference
Timeline
Jackie Bates

Jackie Bates

Cape Coral,FL

Summary

Detail-oriented and team-oriented payroll professional with over 20+ years of experience in all aspects of multi-state payroll processing, department management, and handling a high volume of employees on various schedules. Skilled in onboarding, tax compliance, auditing, state regulations, ad hoc reporting, integrated services, year-end processing, and other related tasks. Demonstrated ability to manage and prioritize multiple tasks while consistently meeting deadlines effectively. I completed three human resource and payroll system migrations. Possesses excellent communication, negotiation, and problem-solving skills. Strong background in payroll management, compliance, and system implementation. Recognized for driving process improvements and ensuring payroll accuracy and timeliness. Thrives as a collaborative team player focused on achieving results and adapting to changing needs. Expertise in utilizing payroll software and understanding regulatory requirements.

Overview

27
27
years of professional experience

Work History

Payroll Manager

HALO Diagnostics, LLC
01.2021 - Current
  • Creation of payroll department from HR to Payroll which included development of department structure, auditing, report writing, off-cycle payroll, taxes, manual checks and processes to align with best payroll practices and State/Federal Laws
  • Process bi-weekly multi-state payrolls for 500+ employees (2 FEINs) which include hourly, salary, commission off-cycle and bonus runs
  • Balancing and reconciliation payroll, quarterly taxes and yearly (W-2) state and federal reconciliation and filing
  • Completion of 2 corporate acquisitions
  • All daily and scheduled procedures with extra focus on customer service excellence
  • 401K audits and SOX compliance
  • Perform internal audits for continuous process improvement

Payroll Manager

Franklin American Mortgage
01.2013 - 01.2019
  • Processed both bi-weekly and monthly payrolls using Paycom software totaling approximately 1500 exempt and non-exempt employees
  • Daily management of electronic time-keeping system to keep up to date with staff attendance and inputting of all holidays and absences to run accurate payrolls and all other payroll duties
  • Successful conversion of payroll in its entirety from ADP to Paycom
  • Audited and recouped $123K due to overbilling in 2014 and 2015 from third-party provider

Payroll Supervisor/Manager

O’Charley’s, Inc.
01.1998 - 01.2007
  • Manager for all payroll processes in excess of 30,000 tipped and non-tipped employees, exempt and non-exempt employees
  • Successful in the implementation of 2 acquisitions and 2 major payroll conversions
  • Service awards for department excellence in resolving issues quickly and customer service
  • Responsible for departmental interviewing, hiring, and employees performance evaluations
  • Processed federal, state, and local taxes (EFT, Internet and Check Request)
  • General Ledger account reconciliation and journal entries including creation and posting to the G/L
  • Facilitated payroll audit/testing/documentation for Sarbanes-Oxley compliance
  • Ensured accurate and timely completion of required year-end forms, and tax filings
  • Ensured compliance for unclaimed property payroll checks

Education

Bachelor’s degree equivalent - Business Administration and Finance, Payroll Practices, Critical thinking, Communications, Problem Solving, and Customer Service

Accounting I/II -

Wayne County Community College

Skills

  • Outlook
  • Micro-Soft Word
  • Excel
  • ADP
  • Paycom
  • JD Edwards in-house payroll system
  • Employee benefits administration
  • Tax compliance
  • Accounting expertise
  • Payroll software proficiency
  • Garnishment processing
  • Multi-state payroll
  • Bi-weekly payroll processing
  • New hire processing
  • Resolving discrepancies
  • HR support
  • Data entry
  • Payroll processing
  • Reviewing timesheets
  • Report writing
  • Tax law

Industry Expertise Education

Bachelor’s degree equivalent in Business Administration and Finance, Payroll Practices, Critical thinking, Communications, Problem Solving, Customer Service, Member of American Payroll, CPP education, Wayne County Community College - Accounting I/II

Affiliations

  • American Payroll Association

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Healthcare benefitsPaid time offFlexible work hoursWork from home option

Timeline

Payroll Manager - HALO Diagnostics, LLC
01.2021 - Current
Payroll Manager - Franklin American Mortgage
01.2013 - 01.2019
Payroll Supervisor/Manager - O’Charley’s, Inc.
01.1998 - 01.2007
Wayne County Community College - Accounting I/II,
- Bachelor’s degree equivalent, Business Administration and Finance, Payroll Practices, Critical thinking, Communications, Problem Solving, and Customer Service
Jackie Bates