Jackie Branner
Henrico,VA
Summary
Well-qualified Human Resources and Payroll Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals.
Overview
12
12
years of professional experience
Work History
Sr. Analyst, Job Accommodations
CarMax
02.2020 - Current
- Promoted two times in two years for demonstrated subject matter expertise and ability to deliver an iconic associate experience while implementing new processes and effective project management
- Led implementation of new case management system including: planning accommodation interactive process model, mapping system design to support new centralized model and to document interactive process to meet internal legal requirements. Implementations resulted in a reduction of case handle time by over 50%
- Obtained buy in from key stakeholders to develop a Workday Learning for People Managers to mitigate risk and increase compliance of when and how to engage associates in the interactive process and led cross functional team to deliver Workday Learning
- Liaised between Associate, Associate Manager, Reasonable Accommodation Review Committee to engage in the interactive process to determine reasonable and effective medical accommodations
- Analyzed program data to provide input for key decision making and strategic planning
Analyst, Workers Compensation
CarMax
03.2019 - 01.2020
- Recommended process improvements to increase compliance and mitigate risk for Transitional Duty Assignments by creating a system to track Transitional Duty Assignments, collect Transitional Duty Forms, and begin the ADA interactive dialogue for associates with restrictions beyond the 90-day Transitional Duty Assignment limit before the end of the assignment into the ADA or Leaves space
- Increased pay accuracy for disability payments from Travelers by reducing the turnaround time for Wage Statements to Travelers and partnering with payroll on reporting enhancements resulting in zero findings of overpayment or underpayments
- Identified the need for enhancements to existing ADA Forms to decrease the resolution time of new cases and reduce the number of times the ADA Team engages on additional medical documentation or clarification. Identified stakeholders to obtain input on existing forms, obtained buy in on proposed changes from stakeholders, executed the form changes successfully and rolled out companywide in less than 1 month
- Created and executed surveys to obtain feedback on WorkCare from associates to ensure CarMax is delivering best in class care for injured associates
- Documented procedures and business processes and shared information with appropriate stakeholders.
Senior Payroll Coordinator
CarMax
12.2017 - 03.2019
- Increased compliance with 7i exemption for applicable positions by creating a process for a new audit to identify associate’s out of exemption and determine overtime owed to associate’s, provide reporting to upper management on quarterly audit results along with trends to reduce the overtime cost and mitigate legal liability
- Part of Payroll Document Migration Team which included identifying a viable centralized location for payroll documentation in line with payroll contingency planning, and reviewing and migrating internal payroll documentation, checklists, and calculators
- Project Manager for the Pay To Schedule Project with a goal of reducing the amount of time the task requires
- Subject Matter Expert on garnishments-responsible for garnishment escalations to our vendor, OSV, and resolution as well as monitoring garnishment completion and identifying trends and potential issues prior to payroll processing
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
Finance and Administration Specialist
Tech Systems, Inc.
10.2011 - 08.2015
- Executed weekly, bi-weekly, and semi-monthly multi-state payroll within federal, state, local, ISO, and DCAA compliance
- Increased potential company revenue by millions by researching, executing, and implementing payroll and accounting processes, and applicable system configuration in compliance with Defense Contract Audit Agency (DCAA) regulations that allowed Tech Systems, Inc. to pass a DCAA audit which authorized the company to bid on Cost Plus contracts
- Streamlined process for Short-Term Disability and FMLA claims and increased employee satisfaction in overall leaves process by creating a simplified packet sent to employees with a one-page overview with easy to follow instructions and expectations for employees while they are on leave
- Implemented an effective process for reviewing and responding to Unemployment claims and reduced the total number of claims against Unemployment accounts in multiple states by 50%
- Migrated legacy HRIS system to new technology to minimize business impacts
- Responsible Benefit Management including: new hire enrollment, yearly open enrollment, qualifying events, resolution of benefit issues, monthly bill reconciliation, and managing relationship with benefits administrator vendor
- Tracked 401K eligibility and managed enrollment and administration of company retirement and financial benefits plans
- Assisted with employee and manager benefits inquiries and routinely handled complex questions and resolutions
Payroll Assistant
Pohanka Automotive
08.2008 - 10.2011
- Administered weekly payroll and performed special calculations for commissions, reimbursements and benefit deductions
- Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using ADP
- Reduced administrative costs and payroll fees of live payroll checks by researching local paperless pay options such as direct deposit and debit cards, created a proposal and cost savings analysis to management and successfully implemented and executed a paperless pay initiative company wide
- Processed employee W-9 and I-9 forms and managed benefits and leave time
- Streamlined on-boarding process by designing new employment forms including employment application and created a new Drug and Alcohol Policy in partnership with the legal team, and created a form of document control and scripting to create a consistent and informative on-boarding process
- Responded to employee questions and requests for information in timely and knowledgeable fashion
- Partnered with auditors on annual 401k audit
Education
Business Administration
John Tyler Community College
Chester, VA05.2025
Skills
- Stakeholder Communications
- Analytical and Critical Thinking
- Attention to Detail
- Excel
- Workers Compensation
- Special Projects
- Payroll and Benefits Administration
- Software: Workday, ADP, CBIZ, SalesForce
- Continuous Improvement Process
- Workplace Accommodations/Interactive Process
- Customer Service
Timeline
Sr. Analyst, Job Accommodations
CarMax
02.2020 - Current
Analyst, Workers Compensation
CarMax
03.2019 - 01.2020
Senior Payroll Coordinator
CarMax
12.2017 - 03.2019
Finance and Administration Specialist
Tech Systems, Inc.
10.2011 - 08.2015
Payroll Assistant
Pohanka Automotive
08.2008 - 10.2011
Business Administration
John Tyler Community College