Jackie Brewer
Cleveland,TN
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
13
13
years of professional experience
Work History
Machine Operator
Mars Wrigley Confectionery
07.2021 - Current
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Replenished materials and supplies as needed to maintain production.
Material Handler
Eaton Corporation
02.2013 - 11.2020
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Performed cycle counts and inventory control to accurately track product levels.
Customer Service Associate/Delivery Associate
Lowes Home Improvment
09.2010 - 11.2011
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided training and support to new associates to help provide high-quality customer service.
Education
Bradley Central High School
Cleveland, TNEMT- IV -
Cleveland State Community College
Cleveland, TN2009
Industrial Electricity -
Chattanooga State Community College
Chattanooga, TNSkills
- Machine Maintenance
- Forklift Operation
- Quality Control
- Quality Assurance
- Equipment Operation
- Customer Support
- Team Collaboration
- Safety Regulations
Timeline
Machine Operator
Mars Wrigley Confectionery
07.2021 - Current
Material Handler
Eaton Corporation
02.2013 - 11.2020
Customer Service Associate/Delivery Associate
Lowes Home Improvment
09.2010 - 11.2011
Bradley Central High School
EMT- IV -
Cleveland State Community College
Industrial Electricity -
Chattanooga State Community College