Jackie Brunson

UFHealth/Shands

07.2015 - Current

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Restocked supplies and submitted purchase orders to maintain stock levels.
Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
Assisted with planning office events and meetings for smooth execution.
Managed conference room schedules to ensure efficient use of space for meetings and other events.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Handled assignments independently with good judgement and critical thinking skills.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Summary