Overview
Work History
Education
Skills
Languages
Timeline
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Adrian Serna

Augusta,MI

Overview

4
4
years of professional experience

Work History

Shift Leader

Marcos PIZZA
09.2024 - 01.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Overnight Stocker

Walmart
06.2023 - 01.2024

Crew Trainer

Wendys Fast Food
03.2021 - 08.2021
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.

Produce Associate

Walmart
08.2020 - 02.2021

Education

High School Diploma -

Stone Ridge Academy
Upland, CA

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Team motivation
  • Training assistance
  • Creative problem solving
  • Customer service management
  • Team collaboration and leadership
  • Team supervision
  • Goal setting and tracking
  • Staff training and development
  • Assigning work
  • Inventory counts

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Shift Leader

Marcos PIZZA
09.2024 - 01.2025

Overnight Stocker

Walmart
06.2023 - 01.2024

Crew Trainer

Wendys Fast Food
03.2021 - 08.2021

Produce Associate

Walmart
08.2020 - 02.2021

High School Diploma -

Stone Ridge Academy

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Adrian Serna