Salon Owner/Operator
Studio Ten Salon
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Enhanced client satisfaction by offering personalized hair and beauty services tailored to individual preferences.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
- Launched successful social media campaigns that increased brand visibility online while driving traffic to the salon.
- Collaborated with local businesses on cross-promotional events that enhanced community engagement.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Recruited talented stylists and support staff to maintain a high level of expertise within the salon team.
- Boosted employee morale through regular performance reviews, constructive feedback, and opportunities for professional development.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
