Jackie Crow

Executed collection calls to ensure timely recovery of overdue accounts.

Handled incoming inquiries from past due clients, securing payment arrangements for debts.

Processed incoming inquiries from potential solar customers, assessing qualification factors. Evaluated creditworthiness, homeownership status, and utility bills for lead qualification. Arranged appointments and ensured seamless communication with sales team through CRM updates. Performed upwards of 100 cold calls daily to source new solar prospects. Consistently set five to ten appointments per day with interested leads.

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• - Customized action plans enabled low-performing team members to achieve role potential.
• - Spearheaded weekly sessions to track progress and resolve agent obstacles.
• - Identified upsell prospects, significantly boosting overall revenue with product addons.
• - Enhanced pipeline efficiency by consistently monitoring lead quality and improving agent productivity rates.