Jackie Felder
Florence,South Carolina
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
31
31
years of professional experience
Work History
CDL Delivery Driver
US Blades
11.2022 - 02.2024
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Verified contents of inventory loads against Bills of Lading.
- Dropped and hooked trailers and changed configuration of equipment.
- Operated light trucks to deliver loads as far as 500 miles from home location
- Loaded truck and properly secured items to prevent damage for deliveries
- Operated vehicle safely in highly congested areas with no traffic violations
- Completed on-time deliveries by choosing best and most efficient routes
- Completed rush deliveries on tight timetables to satisfy customer needs
- Maintained upbeat, positive attitude in busy, customer-focused environment
- Delivered packages to customer doorsteps and business offices
- Kept detailed mileage and fuel reports to track overall fuel costs
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries
- Worked scheduled hours as required and took on available shifts during holidays and busy periods
- Expedited deliveries to meet customer deadlines and requirements
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules
- Inspected and maintained delivery vehicles regularly to keep in safe working order
- Managed customer inquiries and complaints in polite and professional manner
- Verified accuracy of all deliveries against order forms
- Followed corporate procedures to maintain company and customer data confidentiality
- Determined quickest and safest routes for delivery by using effective planning and organizational skills
- Drove truck in urban and rural areas to expertly make high volume of deliveries
- Fostered positive working relationships with regular customers
- Successfully avoided time delivery delays by carefully planning best routes
- Documented mileage, deliveries, pickups, customer issues and damages
Warehouse Specialist Clerk
GE Healthcare
11.2018 - 06.2022
- Supported safe operations of warehouse order fulfillment and restocking by securing items on pallets and shelves.
- Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
- Loaded and unloaded items from and to shipping containers and vessels.
- Helped keep inventory accurate by overseeing daily cycle counts.2
- Packaged items for safe shipment and protection from damage in transit.
- Processed orders and reported to supervisory staff when stock dwindled.
- Helped keep inventory accurate by overseeing daily cycle counts.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Verified amount of items received in orders and cross-checked with invoices.
- Checked packages and merchandise for damage and notified vendors.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Drove forklifts, pallet jacks and other equipment to move materials.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Maintained clean, orderly work environment free of hazards.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Assembled pallets and crates for secure transportation of materials.
- Used forklifts and pallet jacks to relocate products.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Operated equipment while observing standard safety procedures.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Helped train new employees in safe practices and warehouse procedures.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Strapped items down over protective padding to secure throughout transportation.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Moved furniture and boxes using utility dolly and truck ramp.
Outbound Shipper
QVC Distribution Center
10.2016 - 08.2017
- Reviewed order data to verify transactions and shipping dates.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Handled day-to-day shipping and receiving overseeing more than 45,000 packages per day
MATERIAL DISTRIBUTION SUPERVISOR
McLeod Heath
10.1992 - 10.2016
- Monitored workflow to improve employee time management and increase productivity.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Rearranged items in warehouse items was pulled 30% faster.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Boosted team performance by developing customer service training materials and conducting service training.
- Generated reports detailing findings and recommendations.
- Frequently inspected production area to verify proper equipment operation.
- Devised and implemented processes and procedures to streamline operations.
- Solicited customer feedback to identify and improve on areas of weakness.
- Developed and implemented customer service policies to enhance satisfaction.
- Conducted routine inspections to check quality and compliance with established specifications.
- Educated staff on organizational mission and goals to help employees achieve success.
- Monitored workflow to improve employee time management and increase productivity
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Evaluated employee performance and coached and trained to improve weak areas
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Maintained compliance with company policies, objectives, and communication goals
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Achieved results by working with staff to meet established targets
- Developed and implemented customer service policies to enhance satisfaction
- Solicited customer feedback to identify and improve on areas of weakness
- Conducted routine inspections to check quality and compliance with established specifications
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures
- Boosted team performance by developing customer service training materials and conducting service training
- Educated staff on organizational mission and goals to help employees achieve success
- Generated reports detailing findings and recommendations
- Frequently inspected production area to verify proper equipment operation
- Devised and implemented processes and procedures to streamline operations
- Maintained database systems to track and analyze operational data
- Observed packing operations to verify conformance to specifications
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Evaluated customer needs and feedback to drive product and service improvements
- Helped meet changing demands by recommending improvements to business systems or procedures
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials
- Gathered, organized and input information into digital database
- Collected, arranged, and input information into database system
- Conducted regular reviews of operations and identified areas for improvement
- Created and managed project plans, timelines and budgets
- Evaluated staff performance and provided coaching to address inefficiencies
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
- Supported creation of detailed, technical financial models to value potential acquisition targets
- Developed effective improvement plans in alignment with goals and specifications
Education
High School Diploma -
Hannah Pamplico High School
Pamplico, SCSkills
- Safe Driving Practices
- Logbook Maintenance
- Hazardous Materials Handling
- DOT Regulations Compliance
Timeline
CDL Delivery Driver
US Blades
11.2022 - 02.2024
Warehouse Specialist Clerk
GE Healthcare
11.2018 - 06.2022
Outbound Shipper
QVC Distribution Center
10.2016 - 08.2017
MATERIAL DISTRIBUTION SUPERVISOR
McLeod Heath
10.1992 - 10.2016
High School Diploma -
Hannah Pamplico High School
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