Jackie Fontaine
Summary
Highly qualified Learning Ambassador adept at enhancing operational efficiency and problem-solving within educational settings. Skilled in cultivating enduring relationships with peers to achieve organizational objectives. Ready to apply training and experience to tackle new challenges, driven by a passion for continuous learning and improvement. Exhibited commitment to fostering safe and inclusive learning environments while encouraging cooperation. Known for adaptability, attention to detail, and strong interpersonal skills. Proven ability to excel both independently and as part of a collaborative team, with a dynamic leadership approach.
Overview
9
9
years of professional experience
Work History
Learning Ambassador
Amazon
11.2023 - Current
- Led team projects by managing group assignments, delegating tasks, and offering constructive feedback for improved outcomes.
- Established a positive learning environment through clear communication and expectation setting with fellow Learning Ambassadors (AAs).
- Implemented innovative teaching methods resulting in enhanced comprehension and retention among AAs.
- Conducted assessments to determine individual support needs and applied differentiated instruction strategies accordingly.
- Demonstrated leadership by motivating peers and adapting teaching approaches based on feedback for continuous improvement.
Licensed Real Estate Agent
Howard Hanna Rand Realty
05.2021 - Current
- Spearheaded real estate contracts, negotiations, and sales processes efficiently and collaboratively.
- Communicated effectively with clients to understand property preferences and needs.
- Developed and maintained client relationships through networking and proactive outreach.
- Contributed to a collaborative team environment, sharing expertise to achieve sales goals.
- Identified and resolved issues using analytical and problem-solving skills.
- Engaged in ongoing professional development to stay informed and enhance client support.
SWIM INSTRUCTOR/Pool Lifeguard
YMCA Of Middletown NY
04.2018 - 10.2019
- Provided swim instruction to students of varying ages and skill levels, including those with special needs.
- Curated and implemented lesson plans tailored to individual and group needs.
- Monitored student progress and adjusted instruction as necessary.
- Maintained accurate records of student performance and attendance.
- Offered constructive feedback to students to improve performance and confidence.
- Mentored new swim instructors on program policies and effective teaching strategies.
ESL Teacher's Assistant
Orange County Community College
05.2015 - 08.2015
- Assisted with daily operations and collaborated effectively with team members.
- Crafted materials to support classroom instruction and activities.
- Provided mentoring and tutoring to students requiring additional support.
- Facilitated small group discussions and hands-on activities to enhance learning.
- Cultivated organizational and communication skills through coursework and volunteer work.
Education
Associate of Arts - Liberal Arts
Borough of Manhattan Community College of The City University of New York
New York, NY06.2009
Skills
- Operations Management
- Administrative Support and Maintenance
- Microsoft Office
- Typing 40 words per minute
- Teamwork and Collaboration
- Classroom Management
- Performance monitoring
- Works well independently
- Creative Thinking
- Adaptive Learning
Affiliations
- Bklyn Boihood, Non-Profit Organization
Languages
French
Elementary
Spanish
Elementary
Timeline
Learning Ambassador
Amazon
11.2023 - Current
Licensed Real Estate Agent
Howard Hanna Rand Realty
05.2021 - Current
SWIM INSTRUCTOR/Pool Lifeguard
YMCA Of Middletown NY
04.2018 - 10.2019
ESL Teacher's Assistant
Orange County Community College
05.2015 - 08.2015
Associate of Arts - Liberal Arts
Borough of Manhattan Community College of The City University of New York