Jaclyn Frick
Philadelphia,PA
Summary
Project Manager with communications background in managing complex projects across various industries. Known for successfully leading cross-functional teams to deliver projects on time and within scope. Demonstrated ability to manage project lifecycles and implement process improvements.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Change Management Consultant
MPowered Strategies
12.2022 - 12.2024
- Led end-to-end change management initiatives for large-scale IT Federal modernization project, aligning strategic goals with detailed project timelines to ensure smooth implementation and stakeholder adoption.
- Created detailed documentation outlining project scope, goals, deliverables, timelines, and resources needed for the successful execution of change management projects.
- Developed and managed comprehensive communication plans to support project goals, ensuring clear messaging, timely updates, and stakeholder buy-in across all project lifecycle phases.
- Monitored and reported on project and change progress, using performance metrics and stakeholder feedback to adjust plans and maintain alignment with overarching business objectives.
- Maintained meticulous attention to detail in all project-related materials, ensuring accuracy, consistency, and compliance with organizational standards.
- Business Process Reengineering: Streamlined internal processes related to ongoing operational improvements by identifying inefficiencies and implementing actionable solutions.
- Developed risk mitigation plans to address potential challenges encountered during the implementation phase of various organizational changes.
Director of Marketing and Corporate Commmunication
AMI Expeditionary Healthcare
01.2022 - 02.2023
- Directed and executed strategic communication initiatives, managing timelines, budgets, marketing plans and cross-functional collaboration to ensure the successful delivery of campaigns aligned with organizational goals.
- Established workflows and communication protocols, standardizing processes to improve efficiency and collaboration across teams.
- Spearheaded internal communication strategies, ensuring timely and accurate dissemination of information during organizational transformations or project rollouts.
- Introduced digital marketing efforts, including website redesign and social media strategy, driving significant growth in online traffic and conversions.
- Created and managed internal communication channels to improve employee engagement and morale.
Human Resources Project Manager
AMI Expeditionary Healthcare
03.2020 - 03.2022
- Led the mobilization of 1000+ healthcare personnel in response to the COVID-19 crisis, managing recruitment, onboarding, and deployment under intense timelines and high-pressure conditions across 7 projects.
- Implemented tracking systems to monitor workforce availability, deployment progress, and resource utilization, ensuring accountability and efficiency.
- Developed and implemented streamlined recruitment processes, and coordinated onboarding and credentialing procedures, sourcing qualified candidates rapidly to meet urgent staffing needs in critical care settings.
- Managed complex logistics, including travel arrangements, scheduling, and placement of staff across multiple healthcare facilities during peak crisis periods.
- Maintained meticulous records of personnel credentials, training, and assignments, ensuring compliance with regulatory requirements and operational accuracy.
- Facilitated regular updates and reports for leadership, highlighting progress, challenges, and solutions during the emergency response.
Marketing Consultant
Self-employeed
11.2010 - 03.2019
Economic Development Consultant
United States Peace Corps
09.2009 - 10.2010
Marketing Manager
Hyatt
03.2007 - 07.2009
Education
MBA - Marketing Management
DePaul University
Chicago, ILBachelor of Science - Business Management
Purdue University
West Lafayette, INSkills
- Strategic planning
- Stakeholder communications
- Document management
- Communication planning
- Project management
- Project tracking
- Written and verbal communication
- Business analysis
- Creative solutions
- Adaptive thinking
- Agile Methodology Understanding
- Process mapping
Certification
- Prosci Certified Change Management Practitioner
- Digital Marketing Analytics, Sloan School of Management
Timeline
Change Management Consultant
MPowered Strategies
12.2022 - 12.2024
Director of Marketing and Corporate Commmunication
AMI Expeditionary Healthcare
01.2022 - 02.2023
Human Resources Project Manager
AMI Expeditionary Healthcare
03.2020 - 03.2022
Marketing Consultant
Self-employeed
11.2010 - 03.2019
Economic Development Consultant
United States Peace Corps
09.2009 - 10.2010
Marketing Manager
Hyatt
03.2007 - 07.2009
- Prosci Certified Change Management Practitioner
- Digital Marketing Analytics, Sloan School of Management
MBA - Marketing Management
DePaul University
Bachelor of Science - Business Management
Purdue University
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