Jackie Gere
Au Gres,MI
Summary
Professional business leader with strong track record in overseeing operations, driving performance, and enhancing profitability. Adept at strategic planning, financial analysis, and process improvement, with focus on collaborative team management and adaptability to changing needs. Known for effective communication, problem-solving abilities, and commitment to achieving organizational goals.
Overview
39
39
years of professional experience
Work History
Business Manager
St. Mark Catholic Church
03.2022 - Current
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Assisted with hiring process and training of new employees.
- Streamlined business processes by implementing new project management tools and techniques.
Small Business Owner
Amazin’ Mitten Gift Shop and Willi’s Sausage Co
11.2015 - Current
- Managed operations for a successful small business, ensuring efficient processes and quality services.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Achieved consistent growth with careful planning and execution of business development initiatives.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Director of Faith Formation
Catholic Church
06.2003 - 04.2016
- Developed strategies to engage parents as primary educators in their children''s faith formation process.
- Led the planning and execution of special liturgical celebrations related to sacramental preparation milestones.
- Recruited and trained a diverse team of dedicated volunteers to assist in various aspects of faith formation programs.
- Designed comprehensive sacramental preparation processes, ensuring adherence to diocesan guidelines and proper catechesis.
- Increased participation in adult faith formation programs through targeted marketing efforts and community outreach.
- Managed budgets effectively, allocating resources efficiently for maximum impact on faith formation programming.
- Collaborated with clergy, staff, and volunteers for successful execution of faith formation events and initiatives.
Commercial Loan Officer
National City Bank
06.1997 - 05.2003
- Obtained and reviewed corporate financial statements.
- Increased client satisfaction by promptly addressing inquiries and providing personalized financial solutions.
- Provided exceptional customer service to both borrowers and internal stakeholders throughout the entire loan process.
- Facilitated smooth transactions by collaborating with internal departments such as underwriting, legal, and closing teams.
- Boosted loan portfolio growth by developing and maintaining strong relationships with new and existing clients.
Bank Operations Manager
National City Bank
06.1986 - 06.1997
- Maintained compliance with banking regulations, implementing policy changes as necessary to ensure adherence to industry standards.
- Implemented risk management strategies to mitigate potential losses and safeguard the financial institution''s assets.
- Enhanced customer experience, addressing inquiries and resolving issues swiftly to maintain a high level of client satisfaction.
- Improved bank operations efficiency by implementing streamlined processes and procedures.
Education
BBA - Operations Management
University of Toledo
Toledo, OH05-1986
Skills
- Customer service
- Project management
- Analytical thinking
- Decision-making
- Issue resolution
- Process improvement
- Data confidentiality
- Verbal and written communication
- Teamwork and collaboration
- Relationship building
- Finance and accounting oversight
- Proficient in Microsoft Office Products, QuickBooks and Shelby Financial
Timeline
Business Manager
St. Mark Catholic Church
03.2022 - Current
Small Business Owner
Amazin’ Mitten Gift Shop and Willi’s Sausage Co
11.2015 - Current
Director of Faith Formation
Catholic Church
06.2003 - 04.2016
Commercial Loan Officer
National City Bank
06.1997 - 05.2003
Bank Operations Manager
National City Bank
06.1986 - 06.1997
BBA - Operations Management
University of Toledo
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