Jackie Greenwood
Owasso,Oklahoma
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
29
29
years of professional experience
Work History
Stay-at-Home Parent & Community Volunteer
Jenks Public Schools
08.2005 - Current
- Worked closely with Parent Teacher Association on all fundraising projects resulting in exceeding goal every year
- Assisted with special needs education programs.
- Played instrumental role in launching support group programs at church, assisting with administrative needs, and volunteering with children’s ministry.
- Identified and worked with target audience on sporting events and fundraisers.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
Substitute Teacher
Jenks Public Schools
10.2012 - 05.2015
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Customer Service Representative
Newly Weds Foods
08.2011 - 07.2012
- Company Overview: Customer Service Representative
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Proven ability to be a problem solver with excellent public relations skills, professionalism, and customer satisfaction
- Demonstrated ability to minimize costs and any potential loss for the company while maintaining and maximizing account retention
Assistant Property Manager
The Reserve at Steele Crossing, Bristol Development Group
10.2007 - 05.2009
- Responsible for the efficient operation of the assigned property under the direction of the Property Manager
- Development and implementation of tasks associated with the operation of the property including leasing, collections, resident services, maintenance and actions to ensure compliance with all applicable laws and company policies
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
Property Management Trainee
Capstone Management, Chapel Ridge
04.2007 - 10.2007
- Property Management Training Program-trained and certified for market and tax credit property
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
Assistant Human Resources Director & Training Manager
Peabody Little Rock Hotel
01.2001 - 08.2005
- Responsible for providing HR support in areas such as hiring, recruiting, job fair support, data updates and auditing, management compensation, performance evaluations, investigations, and policy and procedure management
- Responsible for providing employee relations support to managers/employees such as conducting complaint and compliance investigations, developing/suggesting documentation, coaching managers in employee conflict management, counseling employees toward problem resolution
- Responsible for developing and performing all training functions for PHG core classes such as new hire orientations and PHG approved and required training on company policies and procedures plus coordinating special projects as assigned
Government Relations Consultant (Lobbyist)
Missouri Manufactured Housing Association
07.1996 - 12.1999
- Drafted, monitored, and ensured successful passage of legislation relating to the manufactured housing industry
- Contributed to the Creation and Implementation of an Executive Order for the Formation of a Manufactured Housing Advisory Committee to the Missouri Public Service Commission in the 1997 Legislative Session
- Conducted speaking engagements for the following: The Annual MMHA Convention: Understanding Landlord/Tenant Law, The MMHA Jefferson County Association: Effective Management, The MMHA Jefferson County Association: How to Form Powerful Grassroots Operations for Effective Passage of Legislation
Education
Bachelor of Science - Finance
Oklahoma State University
Stillwater, OKSkills
- Collaborative Teamwork Skills
- Integrity in Practice
- Cross-Cultural Sensitivity
- Analytical Problem-Solving
- Understanding HR Procedures
- Familiarity with Regulatory Policies
- Familiarity with Federal Compliance
- Negotiation skills
Citizenship - Status
Active member of the Chickasaw Nation
Timeline
Substitute Teacher
Jenks Public Schools
10.2012 - 05.2015
Customer Service Representative
Newly Weds Foods
08.2011 - 07.2012
Assistant Property Manager
The Reserve at Steele Crossing, Bristol Development Group
10.2007 - 05.2009
Property Management Trainee
Capstone Management, Chapel Ridge
04.2007 - 10.2007
Stay-at-Home Parent & Community Volunteer
Jenks Public Schools
08.2005 - Current
Assistant Human Resources Director & Training Manager
Peabody Little Rock Hotel
01.2001 - 08.2005
Government Relations Consultant (Lobbyist)
Missouri Manufactured Housing Association
07.1996 - 12.1999
Bachelor of Science - Finance
Oklahoma State University
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