Jackie Harrison
Dallas,TX
Overview
44
44
years of professional experience
Summary
36 years of Cardiology experience Effective Customer Service verbal communication skills, Strong interpersonal skills Productive member of a team or individually CPR Certified Microsoft Word and Excel Staff scheduling, EKG Interpretation/Muse Management, Telemetry Monitoring, Pacemaker Clinic, Stress Testing, Holter/Event Hook-ups/Scanning and also assist in interviewing. Interim Supervisor & Lead Cardiographic Tech -Demonstrated knowledge of department operations.
Education
High School Diploma -
South Oak Cliff
Dallas05.1979
Work History
EKG Supervisor
Parkland Hospital
Dallas, TX
09.2019 - 10.2025
- Supervised daily operations to ensure efficient patient flow and optimal resource utilization.
- Mentored staff in best practices for patient care and safety protocols, enhancing team performance.
- Implemented process improvements that streamlined workflow and reduced wait times for patients.
- Collaborated with interdisciplinary teams to coordinate patient services and enhance overall experience.
- Conducted regular training sessions to maintain high standards of care and compliance with regulations.
- Developed schedules and managed staffing levels to meet departmental needs effectively.
- Oversaw inventory management, ensuring availability of medical supplies while minimizing waste.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Lead Cardiographic Technician
Parkland Hospital
Dallas, TX
10.2017 - 09.2019
- Maintain knowledge of operations of equipment and records of patients.
- Prepares preliminary reports for final interpretation to the cardiologist for signature.
- Perform holter hook-ups and scanning, EKG’s, stress testing, prepare calendars for TTM patients, skills check list for employees as well as departmental orientations for new employees.
- Make adjustments as needed to orders by notifying physicians to ensure accurate test are scheduled.
- Review and collect information in order to perform the appropriate study prescribed by the physician.
- Work with physicians and technical experts on Non-Invasive testing applications.
- Assists co-workers on the day to day operations as well as working closely with manager on policies.
Cardiovascular Tech II
Parkland Hospital
Dallas, TX
10.2003 - 10.2017
- Making schedules for department
- Work closely with the P.A. when making appointments for the Arrhythmia Clinic.
- Keep MUSE up to date daily, making sure physicians are reading regularly.
- Explain testing procedures to patient before testing are performed.
- Prepare reports for physicians signature.
- Perform EKG’s, stress testing, telemetry and other cardiovascular test.
Cardiovascular Tech I
Parkland Hospital
Dallas, TX
06.1991 - 08.2002
- Monitor patients blood pressure and heart rate when performing exercise stress testing working closely with physicians.
- Explain testing procedures to patient before test are performed.
- Prepare reports of diagnostic procedures.
- Perform EKG’s, stress testing, telemetry and other cardiovascular test.
Interim Supervisor Cardiovascular
Parkland Hospital
Dallas, TX
07.1989 - 04.1991
- Assisted management with staff of 30+ employees
- On call 365 days a year
- Staff scheduling
EKG Technician
Parkland Hospital
Dallas, TX
03.1982 - 08.1989
Skills
HIPAA compliance
Clinical documentation
Telemetry monitoring
Cardiac monitoring
Stress testing
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Critical thinking
CPR certification
Organizational skills
Team collaboration
Active listening
Effective communication
Patient safety
Adaptability and flexibility
Decision-making
Patient education
Certified in CPR/AED
Electronic charting
Patient scheduling
Medical documentation
Timeline
EKG Supervisor
Parkland Hospital
09.2019 - 10.2025
Lead Cardiographic Technician
Parkland Hospital
10.2017 - 09.2019
Cardiovascular Tech II
Parkland Hospital
10.2003 - 10.2017
Cardiovascular Tech I
Parkland Hospital
06.1991 - 08.2002
Interim Supervisor Cardiovascular
Parkland Hospital
07.1989 - 04.1991
EKG Technician
Parkland Hospital
03.1982 - 08.1989
High School Diploma -
South Oak Cliff