Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jackie Hemphill

Worthington,Minnesota

Summary

Dedicated and compassionate Registered Nurse (RN) with almost 11 years of experience. Have a career history in direct patient care and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Registered Nurse

Sanford Health
10.2012 - Current
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Advocated for patients by communicating care preferences to practitioners.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Educated family members and caregivers on patient care instructions.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Managed patients recovering from medical or surgical procedures.
  • Monitored patient reactions after administering medications and IV therapies.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Delivered high level of quality care to diverse populations.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Managed care from admission to discharge.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.

Direct Support Professional

Habilitative Services Inc.
05.2011 - 10.2012
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Supervised daily activities and provided assistance to staff.
  • Transported clients to medical and dental appointments to provide support.

Direct Support Professional

Client Community Services Inc
06.2009 - 08.2011
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Supervised daily activities and provided assistance to staff.
  • Transported clients to medical and dental appointments to provide support.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands, and household chores.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

Cashier/Manager

McDonalds
06.2001 - 05.2009
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Built positive relationships with customers to increase repeat business.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Bachelor of Science - Nursing

South Dakota State University
Brookings, SD
08.2012

Bachelor of Science - Psychology

University of South Dakota
Vermillion, SD
05.2009

Associate of Science - General Studies

Minnesota West Community And Technical College
Worthington, MN
06.2007

Skills

  • Gastrostomy Tube Care
  • Direct Patient Care
  • IV Drug Therapy, Oral and IM Medications
  • Hospice and Palliative Care
  • Seizure Management
  • Patient Admissions and Discharging
  • EMR Systems
  • Patient and Family Advocacy
  • Patient Assessments and Monitoring
  • Insulin Medication Assistance

Certification

  • Registered Nursing License in the state of Minnesota
  • PALS - Pediatric Advanced Life Support
  • ACLS/BLS - Advanced Care Life Support/Basic Life Support
  • TNCC - Trauma Nursing Core Course


Timeline

Registered Nurse

Sanford Health
10.2012 - Current

Direct Support Professional

Habilitative Services Inc.
05.2011 - 10.2012

Direct Support Professional

Client Community Services Inc
06.2009 - 08.2011

Cashier/Manager

McDonalds
06.2001 - 05.2009

Bachelor of Science - Nursing

South Dakota State University

Bachelor of Science - Psychology

University of South Dakota

Associate of Science - General Studies

Minnesota West Community And Technical College

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Jackie Hemphill