JACKIE HIGGS
Greenville,United States
Summary
Versatile and results-driven Technical Specialist with a proven track record at GE Aerospace, adept at implementing process improvements to enhance efficiency by over 30%. Recognized for exceptional multi-task management and analytical skills, excelling in optimizing production flow and reducing waste. Awarded Employee of the Month for outstanding problem-solving and teamwork abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Technical Specialist
GE Aerospace
Madisonville, KY
03.2024 - Current
- Conducted maintenance and repair on production equipment.
- Developed and implemented manufacturing process improvement initiatives to increase efficiency and reduce downtime.
- Analyzed production data to identify areas of process inefficiencies and develop solutions to improve productivity.
- Assisted with the design and development of manufacturing systems to ensure quality standards were met.
- Provided technical support for troubleshooting equipment problems during the manufacturing process.
- Developed detailed documentation for all processes including Standard Operating Procedures.
- Evaluated existing tooling designs for manufacturability improvements.
- Collaborated with other departments such as Quality Control, Procurement, Maintenance and Production Planning to ensure timely delivery of parts and products according to specifications.
- Implemented Lean Manufacturing techniques such as 5S, Kaizen events, Kanban systems, in order to optimize production flow and improve overall efficiency.
- Trained personnel on proper use of machines and tools used in the manufacturing process.
- Managed multiple projects simultaneously while adhering to tight deadlines.
Flex II Operator
GE AVIATION
Madisonville, KY
07.2016 - 03.2024
- Operate machines effectively, while ensuring quality product
- Gauge and maintain tolerances within blueprint specifications
- Execute bench, machine, and hand tool work to metal castings
- Verified accuracy of material measurements before loading into machines.
- Troubleshooted mechanical problems with machines, making repairs or adjustments when necessary.
- Adjusted feed rates and machine speeds as required during operation.
- Checked product quality against specified standards at each stage of production process.
Quality Technician
W H MANUFACTURING INC
Hopkinsville, KY
05.2015 - 07.2016
- Understood and taught hydraulic prints
- Maintained and ensured quality tools/machines
- Reduced waste
- Investigated non-conformance's and independently resolved issues
- Interfaced with maintenance technicians and engineers to diagnose and remedy problems
- Provided onsite training
- Monitored multiple databases to keep track of inventories
- Recognized as the Employee of the Month in December,2015
Machine Operator
W H MANUFACTURING INC
Hopkinsville, KY
08.2014 - 05.2015
- Operated and understood various types of machines
- Performed preventive maintenance on these machines
- Machined different castings and other materials at an acceptable rate while ensuring quality
- Read and understood blueprints
- Held tolerances to the blueprint specifications
- Set-up and tore-down machines as needed per part
General Laborer
GREENVILLE UTILITIES COMMISSION
Greenville, KY
04.2014 - 08.2014
- Installation of new water services
- Repaired major and minor water leaks
- Recorded meter readings
- All miscellaneous jobs
Mechanic
COUNTRY BOY TRUCK PARTS
Greenville, KY
07.2013 - 01.2014
- Use of tools ranging from common hand and power tools, such as gas torches, hammers, hoists, saws, drills, and wrenches, to precision measuring instruments and electrical and electronic testing devices
- Rebuilt Engines, transmissions, rear-ends, and suspensions
- Rewired trucks
- Repaired/rebuilt wrecked trucks
Farm Hand
COPPER CREEK CATTLE COMPANY
Greenville, KY
09.2011 - 07.2013
- Operated tractors, tractor-drawn machinery, and self-propelled machinery to plow, harrow, and fertilize soil, or to plant, cultivate, spray, and harvest crops
- Repaired farm buildings, fences, and other structures
- Cleaned horse stalls
- Handled and cared for 200+ head of cattle, over 10 Horses, chickens, and goats, six days a week while in high school
Education
Associate of Applied Science - ELECTRICAL MAINTENANCE
Madisonville Community College
Madisonville, KY, United States10.2018
Construction Helper -
Muhlenberg County Vocational School
Greenville, KY, United States05.2013
Electrician Helper 1 -
Muhlenberg County Vocational School
Greenville, KY, United States05.2013
HIGH SCHOOL DIPLOMA - GENERAL EDUCATION
Muhlenberg County High School
Greenville, KY, United States01.2013
ELECTRICAL MAINTENANCE/CONSTRUCTION -
Muhlenberg County Vocational School
Greenville, KY, United States05.2012
Skills
- File/records maintenance
- Reports generation and analysis
- Proficient in Multi-Task Management
- Dexterity
Certification
Silver National Career Readiness Certificate
Timeline
Technical Specialist
GE Aerospace
03.2024 - Current
Flex II Operator
GE AVIATION
07.2016 - 03.2024
Quality Technician
W H MANUFACTURING INC
05.2015 - 07.2016
Machine Operator
W H MANUFACTURING INC
08.2014 - 05.2015
General Laborer
GREENVILLE UTILITIES COMMISSION
04.2014 - 08.2014
Mechanic
COUNTRY BOY TRUCK PARTS
07.2013 - 01.2014
Farm Hand
COPPER CREEK CATTLE COMPANY
09.2011 - 07.2013
Associate of Applied Science - ELECTRICAL MAINTENANCE
Madisonville Community College
Construction Helper -
Muhlenberg County Vocational School
Electrician Helper 1 -
Muhlenberg County Vocational School
HIGH SCHOOL DIPLOMA - GENERAL EDUCATION
Muhlenberg County High School
ELECTRICAL MAINTENANCE/CONSTRUCTION -
Muhlenberg County Vocational School
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