Jackie Iselin

Project Management Support:
• Support Project Managers, Program Managers moving projects through ePMO templates, tools and processes
• Develop Clarity data extracts, portlets, and reports using basic technical and programming skills
• Assist Project Managers, where necessary, with IT Production Change Control process, and management of calendar
• Provide training and respond to questions on Clarity and ePMO processes and templates
• Support ePMO project intake, initiation and planning processes, per ePMO governance guidelines, templates and Clarity tool
• Support Enterprise Risk reviews for initial risk assessment and final risk assessment
Continuous Improvement:
• Recommend enhancements to streamline Clarity tool usage
• Look for opportunities to enhance best practices and recommends those changes and improvements
• Partner with the ePMO to define, implement, and continually optimizing standards, templates, and processes for the team
• Develop and maintain a good rapport with all IT departments to ensure continued adoption of the PM methodology and their active involvement in the planning and execution aspects of IT projects
• Partner with the ePMO to assist in defining and refining the governance structure
Other Duties:
• Other duties, as assigned.

Charged with the purchase and distribution of hardware/software for IT.
Conduct research with vendors to secure the highest quality materials at the lowest possible cost.
Obtain correct approvals and Input information in the Snow ticket system to create P.O.
Send P.O. to vendor or requester.
Verify items have been received. Follow up with delivery issues.
Gather backup for items received.
Maintaining and update Skillset.
Input and gather monthly KPI information for Purchasing.
Coordinate monthly with leadership, KPI information for the KPI and Availability Statics report.
Plan company social functions and lunches.
Maintain supplies for all IT floors.

Direct phone calls to appropriate person.
Manage travel arrangements and meetings.
Track stock of office supplies
Ordered IT equipment.
Obtained quotes, and approval, create P.O. and send to vendor
Gathered backup for items received.
Perform AP functions including processing of accounts payable invoices.
Process vendor statements, reconciling discrepancies and following up on past due payments
Gather information and facilitate Billing report.
Coordinate Monthly catered lunch and all social events.