Summary
Work History
Education
Skills
Certification
Timeline
Hi, I’m

JACKIE JENKINS

Greater Orlando-Tampa Area ,Florida
JACKIE JENKINS

Summary

Partner Success Manager offering 25+ years of Sales and Technical experience in IT & Telecommunications. Known for successfully designing and implementing high impact Partner Success programs for VoIP, UCaaS, SaaS & PaaS businesses. Currently open for a full time position where hard work, experience, and dedication will be highly valued.

Work History

Partner Success Now, LLC
Remote, FL

Freelance Business Consultant
01.2023 - Current

Job overview

Partner Success Now is a Partner Success as a Service model that allows businesses the flexibility of hiring on-demand Professional Services.

  • Devised processes to boost long-term business success and increase profit levels.
  • Developed complete business plans and operational strategies for new and existing business.
  • Led restructuring of organization internal processes, resulting in improved performance.

Cloudreach
Philadelphia, PA

Global Partner Success Manager, AWS
2020 - 2022 (2 years)

Job overview

  • Career Achievement - Promoted to design, implement and grow the AWS OLA Partner Program. With the help of my Partner Alliance Managers and our Global Sales Team, we grew the success of Cloudamize by more than 300% over a 3-year time period. This accomplishment led to a major pivotal shift in the business strategy for Cloudreach as they would be acquired by Atos in 2021.
  • Worked with AWS Sales & Engineering teams assisting their global partners such as SHI, Crayon, SoftwareOne and Insight in fully executing Cloudamize resulting in the acceleration of customer migrations to AWS Cloud Service Platform.
  • Created a 9 part onboarding technical training program and delivered the training soley on my own. Onboarded 28 Partners in 9 months.

Cloudreach
Philadelphia, PA

Technical Client Success Manager
2019 - 2020 (1 year)

Job overview

  • Cloud Migration and Delivery Analyst that involved Data Collection, Assessment, TCO, migration planning with Cost Management.
  • Worked closely with AWS and their potential clients o create migration strategies which aligned with needs of the annual revenue for client.
  • Assisted customer's with implementing data collectors on their network and kicking off the assessment and delivered results.

Cloudreach
Philadelphia, PA

Partner Alliance Manager, Google Cloud
2019 - 2020 (1 year)

Job overview

  • Built the first Global Cloudamize Google Partner Alliance Program from contract negotiation to full launch in less than 60 days.
  • Collaborated with key stakeholders in both organizations for best practices, goal alignment, KPIs and QBRs. This included in person planning and strategy meetings at Google.
  • Conducted comprehensive relationship reviews to understand and develop solutions for client needs, partnering with specialists to resolve specific issues.

CoreDial, LLC
Blue Bell, PA

Partner Success Manager, Team Lead
2014 - 2019 (5 years)

Job overview

  • Part of a high growth UCaaS company providing over 500 new business private label hosted PBX, VoIP and SIP trunking services.
  • Consistent Top Performer while supporting my team with an average 105% to quota with a pipeline forecast at 95% on target.
  • Manage the retention and revenue growth for channel partners in the mid-west, west coast and Florida with a book of 5 million dollars in YRR and 35K seats.

CoreDial Achievement Award Executive Mar 2017

CoreDial Hedgehog Award - Aug 2015

Telecom

Additional Experience
1996 - 2012 (16 years)

Job overview

Broadview Networks-Channel Manager | 2012-2014

CSG Consulting - Avaya/ShoreTelTelecom Sales | 2009-2011

Watson Comm- Mitel/ShoreTel Telecom Sales | 2007 - 2009

RCN Telecom - Sales & Retention Manager | 1996-2007; Inside Sales Lead-1999 -2002; Customer Service Lead-1996 -1999

Education

Lehigh Carbon Community College
, Schnecksville, PA

Associate of Arts from Business Administration

Skills

  • Onboarding & Training
  • Program Content Development
  • Sales & Technical Expertise
  • Executive Strategy Planning
  • Renewals & Retention
  • Solution Implementation
  • Business Intelligence Analysis
  • Sales Channel Development

Certification

Lehigh Carbon Community College, Business Admin

ShoreTel Sales Certified
Avaya Sales Training
Mitel Sales Certified 2010-2011
ShoreTel System Design Engineer Certification

Timeline

Freelance Business Consultant

Partner Success Now, LLC
01.2023 - Current

Global Partner Success Manager, AWS

Cloudreach
2020 - 2022 (2 years)

Technical Client Success Manager

Cloudreach
2019 - 2020 (1 year)

Partner Alliance Manager, Google Cloud

Cloudreach
2019 - 2020 (1 year)

Partner Success Manager, Team Lead

CoreDial, LLC
2014 - 2019 (5 years)

Additional Experience

Telecom
1996 - 2012 (16 years)

Lehigh Carbon Community College

Associate of Arts from Business Administration

Lehigh Carbon Community College, Business Admin

ShoreTel Sales Certified
Avaya Sales Training
Mitel Sales Certified 2010-2011
ShoreTel System Design Engineer Certification

JACKIE JENKINS