Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Jackie Johnson

Daphne,AL

Summary

Dynamic Assistant Store Manager with a proven track record at Marathon Krishna 31, excelling in customer service management and problem-solving. Elevated store performance through meticulous sales analysis and staff mentorship, enhancing customer experience and team leadership. Skilled in efficient operational adjustments, achieving significant improvements in customer engagement and staff proficiency.

Overview

10
10
years of professional experience

Work History

Assistant Store Manager

Marathon Krishna 31
12.2019 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Cashier

Bay Shore Oil
05.2017 - 12.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cleaner

Self Employed
08.2014 - 11.2016
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Education

High School Diploma -

Stanford Christian Academy
Mobile, AL
05-2001

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Customer relations
  • Team building and leadership
  • Customer service management
  • Hiring and training

Timeline

Assistant Store Manager

Marathon Krishna 31
12.2019 - Current

Cashier

Bay Shore Oil
05.2017 - 12.2019

Cleaner

Self Employed
08.2014 - 11.2016

High School Diploma -

Stanford Christian Academy
Jackie Johnson