Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jackie Jones

Houston,TX

Summary

Results-driven and highly organized Administrative Office Manager with over 10 years of experience supporting operations in industrial and manufacturing environments. Proven ability to manage administrative functions, streamline office processes, and coordinate cross-departmental communication in fast-paced, production-driven settings. Skilled in inventory tracking, procurement support, vendor coordination and compliance documentation. Adept at balancing day-to-day administrative tasks with long-term operational goals, ensuring smooth workflow between office, warehouse, and operations personnel . Known for professionalism, attention to detail, team work and strong problem-solving capabilities.

Overview

6
6
years of professional experience

Work History

Administrative Office Manager

TEX-FIN, Inc.
08.2025 - Current


  • Updated and generated reports for company database.
  • Oversee shipment inventory activities by ordering requisitions, stocking and shipment receiving, while maintaining daily office operations to ensure a smooth and efficient work environment.
  • Assist with purchase orders, track deliveries, and communicate with suppliers regarding lead times or issues.
  • Support project managers with administrative tracking of production timelines, milestones, and delivery schedules.
  • Coordinate documentation for ASME code work including material certificates, weld logs, and inspection reports.
  • Organize and track safety audits, emergency drills, and facility compliance checks.
  • Handle inventory logistics by operating forklifts and overhead cranes to transport and position materials safely and accurately.


Service Advisor/Service Writer

Golf Cars of Houston
06.2023 - 08.2025
  • Utilize detail for processing customers car in, diagnosis, repair to finalize and collect payment while coordinating pick up and/or delivery of golf cars.
  • Communicate with customers while accurately documenting customer conversation via e-mail and internal system, POS.
  • Ensure proper repair and maintenance of cart vehicles while selling service, cart parts and PM services to valued customers.
  • Discuss client's issues and/or needs during consultation and create work orders for completion within a timely manner.
  • Accommodate Parts Department providing additional information needed and assisting walk in customers.
  • Schedule transportation deliveries for drivers and consult with technicians in Service Dept.
  • Provide the best customer experience and exceed daily goal expectations.

Inventory Parts Specialist

Golf Cars of Houston
05.2022 - 06.2023
  • Manage golf car inventory within Parts Department while checking in new and/or returning carts provided by customers.
  • Order and issue required cart parts via vendor(s) websites.
  • Resolve customer inquiries by researching and investigating golf car parts.
  • Organize and arrange inventory in Parts Department for accurate inventory count and findings.
  • Provide great customer service by greeting and assisting customers during walk-in.

Inventory Parts Specialist

Houston Country Club
02.2022 - 05.2022
  • Pick the range as needed while ensuring that the ball pyramids remain full and neat on the range at all times.
  • Check chipping green every hour to ensure that balls are picked off the green and placed in baskets on the rack.
  • Maintain golf carts as needed throughout the day.
  • Foster relationships with Members, Employees and Guests.
  • Keep the cart barn and adjacent areas clean of debris and trash.

Package Sorter/Handler

Amazon
10.2019 - 03.2021
  • Load conveyor belts, transport, and stage deliveries to be picked up by drivers.
  • Receive and prepare inventory for deliveries.
  • Use technology via smartphones and handheld devices to sort, scan, and prepare orders.
  • View prompts on screens and follow directives for tasks and daily goals.
  • Build, wrap, sort, and transport pallets and packages to stage for loading.

Education

Diploma - ROTC

Forest Brook HS
Houston, TX

Skills

  • Sit Down/Stand Up Forklift
  • Electric Pallet Jack
  • Overhead Crane
  • ASME
  • Office 365
  • Microsoft Office (Word, Excel, Outlook, Etc)
  • Knowledge of fabrication processes
  • Strong organizational and multitasking abilities
  • Excellent communication and documentation skills

Timeline

Administrative Office Manager

TEX-FIN, Inc.
08.2025 - Current

Service Advisor/Service Writer

Golf Cars of Houston
06.2023 - 08.2025

Inventory Parts Specialist

Golf Cars of Houston
05.2022 - 06.2023

Inventory Parts Specialist

Houston Country Club
02.2022 - 05.2022

Package Sorter/Handler

Amazon
10.2019 - 03.2021

Diploma - ROTC

Forest Brook HS

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