Jackie Kennedy

A Stay at Home Mom and Grandmother,

Took Care of my Daughter & my Grandson.

• Worked Part time as a waitress along with working Full time with Humana and later Worked Full Time with Hometown Buffet
• Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
• Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
• Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
• Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
• Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
• Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.

• Telemarketing Sold (HMO) Advantage plan. Promoted to Customer Service.
• Handled the Incomplete applications.
• Solved Problems & Issues on the HMO Applications, worked with the Market Offices to get members on our plan.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Enhanced customer satisfaction by efficiently addressing and resolving Medicare-related inquiries.

Studied all Courses along with Business.