Jackie King
Healthcare
Parma,OH
Summary
Availability: Anytime Job Type: Permanent, Temporary, Term Work Schedule: Full-Time, Part-Time, Shift Work Medical skills, people skills, cleaning skills. Willing to learn new skills.
- Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Overview
23
23
years of professional experience
1
1
Certification
Work History
STNA
Gale Healthcare
06.2022 - Current
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
Temp/Management
Express Professionals
05.2016 - 02.2023
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Identified issues, analyzed information and provided solutions to problems
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Proven ability to learn quickly and adapt to new situations
- Cultivated interpersonal skills by building positive relationships with others
- Proven ability to develop and implement creative solutions to complex problems
- Managed time efficiently in order to complete all tasks within deadlines
STNA
Vista Springs Living
08.2021 - 06.2022
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
Cell Phone Technician
Vox Mobile
07.2020 - 07.2021
- Erased user data, debugged application issues and refurbished devices for resale.
- Installed wiring, cabling and networking hardware on customer premises.
- Completed quality and fraud inspections on cell phones.
- De-soldered and re-soldered connections between parts and motherboard.
- De-soldered and re-soldered connections between parts and motherboard
- Performed preventive maintenance of telecommunications equipment
- Passionate about learning and committed to continual improvement
- Self-motivated, with a strong sense of personal responsibility
STNA
Mount Aleverna
01.2019 - 06.2020
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Insurance Specialist
MDX Health
08.2017 - 11.2018
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Utilized CRM software to manage client relationships.
- Maintained confidentiality of patient finances, records, and health statuses.
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss
- Followed up on denials, late payments, extensions and other special circumstances
- Identified potential risks in client businesses and recommended appropriate insurance coverage
- Utilized CRM software to manage client relationships
- Communicated effectively with members of operations, finance and clinical departments
- Built relationships with clients using active listening and issue resolution to provide excellent service
Tax/Loan Specialist
Omni Military Loans/Liberty Tax
10.2015 - 05.2016
- $12 Per hour
- Comb 40 hr week
- Loan Rep/Tax Prep
- Supervisor: Jina Howaller (808)347-7111
- Ok to contact: Yes
- Helped clients in the military recieve a loan
- Also did taxes.
- Submitted loan applications to underwriter for verification and recommendations
- Examined customer loan applications for loan approvals and denials
- Negotiated loan terms to provide favorable outcomes for both customers and lenders
- Originated, reviewed, processed, closed, and administered customer loan proposals
- Developed systems to efficiently track loan documents and enhance accuracy
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans
- Recommended loan approvals and denials based on customer loan application reviews
PCNA
Memorial University Health Medical Center
05.2013 - 08.2014
- Salary: $11 per hour
- Hours per week: 36
- PCP
- Supervisor: Misty Kennedy (912-350-6608)
- Okay to contact this Supervisor: Yes
- Worked in the ER a long side the Doctors and Nurses by helping them with doing catheters,
- EKG's, Blood Draws, Transferring Patients, CPR, PAPS, Vital Signs, wound care, keeping eye on the patient and help make them comfortable along with their families.
- Developed strong communication and organizational skills through working on group projects
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Gained strong leadership skills by managing projects from start to finish
- Excellent communication skills, both verbal and written
- Worked well in a team setting, providing support and guidance
CHHA
Agape Home Healthcare
08.2009 - 05.2012
- Salary: 10.00 USD Fee Basis
- Hours per week: 40
- CHHA, : Jaunita Grooms (5803511475)
- Okay to contact this Supervisor: Yes
- Went to patients homes to do their vitals, help bath, and light cleaning/cooking/etc
- Took vitals
- Assisted in giving meds, changing wound care, physical therapy,medical paper work
- Nursing skills, Grooming, Janitorial skills, documenting skills, time management skills, intrusting range of motion skills, navigational skills, computer skills, trained other CHHA's.
Comanche County Memorial Hospital/Silver Linings
06.2010 - 09.2011
- Salary: 9.00 USD Per Hour
- Hours per week: 40
- CNA/Gerriatric Phyc
- Supervisor: Jamie Meriweather (5803558620) Okay to contact this Supervisor: Yes
- Worked with elderly patients with ADL's while getting on the right meds/routine
- Also floated throughout hospital when census were low
- Helped in E.R, transported patients, gave IVs
- Answered Phones, evaluated patients, Vitals, physical and mental therapy,did sitting, worked NCU, Critical care, medical paper work
- Versatile Nursing Aide,
- Secretarial skills, Documenting skills, Patient Administration assistant, Pharmaceutical skills, communication skills, computer skills, teaching skills.
Orthodontist Assistant
Dr. Mike Rowe
08.2005 - 08.2007
- Salary: 10.00 USD Per Hour
- Hours per week: 40
- Okay to contact this Supervisor: Yes
- Worked under & given directions by an Orthodontist to help fix braces on teeth
- Also did teeth molding for retainers/etc & pictures/xrays for the inside of the mouth.Worked at from desk as well with insurance companies and their patients.Answered Phones, set appointments, filed paperwork,secretor Work
- Organizational Skills, good at following medical knowledge, Secretarial direction or orders, orthodontic & dental knowledge, accounting skills, scheduling skills, time management skills, intrusting skills
- Skills with using medical tools and sanitation.
CNA Supervisor
Ouachita Nursing & Rehabilitation Center, 1411 Country Club
07.2000 - 07.2001
- Salary: 6.00 USD Per Hour
- Hours per week: 40, : Ronda Walker (8708364111)
- Okay to contact this Supervisor: Yes
- Did classes to get CNA then once passed helped nursing patients with ADL's and rehabilitate
- Assisted with teaching other CNAS
- Instructing skills, fast learner, able to keep personal life out of work life.
Education
Associate of Business Administration - Medical Billing And Coding
DeVry University
Independence, OH07.2024
High School Diploma -
Bearden High School
Bearden, AR05.2000
Skills
- Computer
- Skills, instructing skills, organizational skills, budgeting skills, people skills,
- Secretarial skills, janitorial skills
- Language Skills:
- Language Spoken Written Read
- Spanish Novice Novice Novice
- French Novice Novice Novice
- Computer skills, time
- Management skills, organizational skills, quick learner, medical skills/knowledge,
- Professional skills, secretarial skills, social skills, navigational skills, sanitation
- Skills/knowledge, continued education, work well with a team or alone, adaptive
- Patient-focused care
- Dementia and Alzheimer's knowledge
- Compassionate
- Efficient and reliable team player
- Compassionate caregiver
Additional Information
- Coursework, Licenses and Certifications: Did 800 hours. Needed 1500 to take state board and receive Cosmetology license. Did school 8-4 Mon-Fri. Learned makeup, hair, nails, skin, time management, biasness skills, budgeting skills, bones, muscles, diseases, sanitation, theatrics, people skills and was taught by book as well as a lot of hands on training before actually seeing clients. I learned all the skills needed to work on clients and worked on a lot of clients as well as help teach other students.
Certification
- CNA - Certified Nurse Assistant
- CPCT/A - Patient Care Technician/Assistant
- BLS/AED
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
STNA
Gale Healthcare
06.2022 - Current
STNA
Vista Springs Living
08.2021 - 06.2022
Cell Phone Technician
Vox Mobile
07.2020 - 07.2021
STNA
Mount Aleverna
01.2019 - 06.2020
Insurance Specialist
MDX Health
08.2017 - 11.2018
Temp/Management
Express Professionals
05.2016 - 02.2023
Tax/Loan Specialist
Omni Military Loans/Liberty Tax
10.2015 - 05.2016
PCNA
Memorial University Health Medical Center
05.2013 - 08.2014
Comanche County Memorial Hospital/Silver Linings
06.2010 - 09.2011
CHHA
Agape Home Healthcare
08.2009 - 05.2012
Orthodontist Assistant
Dr. Mike Rowe
08.2005 - 08.2007
CNA Supervisor
Ouachita Nursing & Rehabilitation Center, 1411 Country Club
07.2000 - 07.2001
Associate of Business Administration - Medical Billing And Coding
DeVry University
High School Diploma -
Bearden High School
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