Jackie Landolt
Springfield ,MO
Summary
Dynamic Treasury Management Specialist with expertise in cash management and a proven track record at Guaranty Bank. Skilled in enhancing client satisfaction through effective problem-solving and training initiatives. Recognized for optimizing service implementations and fostering collaborative teamwork, driving process improvements that elevate operational efficiency.
Overview
22
22
years of professional experience
Work History
Treasury Management Specialist
Guaranty Bank
05.2020 - Current
- Address and resolve all Treasury client inquiries, requests and complaints
- Follow up on Treasury client requests, service setups to ensure proper implementation
- Conduct training sessions for Treasury Managment clients on services such as ACH, Positive Pay, Remote Deposit Capture, Online WIres and the online banking platform.
- Provide training and mentorship to new teammates on treasury management best practices.
- Participate in process improvements for all treasury managment services to management.
- Maintain portfolio for Business Credit Cards including daily maintenance, client
- Perform special assignments such as Treasury Annual Reviews, Audits, Sales Tracking, etc.
Drug Store Manager
Walgreens
12.2003 - 02.2020
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Managed inventory control processes to optimize stock levels and reduce wastage.
- Implemented staff training programs to enhance customer service and operational efficiency.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Fostered a positive work environment, encouraging teamwork and employee development initiatives.
- Applied problem-solving skills to address various operational, staffing, and customer-related challenges that arose during daily operations.
- Supervised daily store activities including cash handling procedures, merchandising updates, employee breaks, and opening/closing routines.
- Conducted regular performance evaluations for staff members, providing constructive feedback and identifying opportunities for growth.
- Organized community outreach events such as health fairs or flu shot clinics to promote store visibility while providing valuable services to local residents.
Education
Bachelor of Science - Personal Financial Management
University of Missouri- Columbia
Columbia, MO05-2007
Skills
- Cash management expertise
- Bank relationship management
- Collaborative Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Critical thinking
- Organizational skills
Timeline
Treasury Management Specialist
Guaranty Bank
05.2020 - Current
Drug Store Manager
Walgreens
12.2003 - 02.2020
Bachelor of Science - Personal Financial Management
University of Missouri- Columbia