YA LIN
FLUSHING
Summary
Personable and compassionate with solid foundation in patient care and health sciences. Possesses comprehensive understanding of medical terminology and clinical procedures, including patient assessment and medication administration. Committed to enhancing patient well-being and delivering high-quality care.
Experienced with patient care, clinical assessments, and medical documentation. Utilizes strong interpersonal skills to foster patient trust and enhance care delivery. Track record of maintaining accurate health records and implementing effective care strategies.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Dynamic individual with hands-on experience in RN and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
NY OTOLARYNGOLOGY PLLC
02.2022 - 07.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
Front Desk Receptionist
NY OTOLARYNGOLOGY PLLC
10.2021 - 02.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
Education
Bachelor of Science - Nursing
CHENGDE MEDICAL UNIVERSITY
CHINA06-2021
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Vital signs monitoring
- Medical terminology
- Phlebotomy
- Procedure assistance
- CPR
- Sterile technique
- Fluent in [Mandarin]
Accomplishments
- Vitals Testing - Measured an average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
- Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
Certification
- Registered Nurse License (RN) - State Board of Nursing.
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
Languages
Chinese (Mandarin)
Timeline
Medical Assistant
NY OTOLARYNGOLOGY PLLC
02.2022 - 07.2024
Front Desk Receptionist
NY OTOLARYNGOLOGY PLLC
10.2021 - 02.2022
Bachelor of Science - Nursing
CHENGDE MEDICAL UNIVERSITY
Similar Profiles
Angela BishopAngela Bishop
LPN Team Lead/Specialty Nurse at UAMS OTOLARYNGOLOGYLPN Team Lead/Specialty Nurse at UAMS OTOLARYNGOLOGY
Stephanie Castro OriachStephanie Castro Oriach
Medical Assistant at Baylor Scott & White- OtolaryngologyMedical Assistant at Baylor Scott & White- Otolaryngology
Tommie ButlerTommie Butler
Senior Patient Account Representative at Arkansas Otolaryngology CenterSenior Patient Account Representative at Arkansas Otolaryngology Center