Jackie Meldrum
Vancouver,WA
Summary
To obtain a position as a team player in an organization where I can maximize my customer-service, merchandising and creative experience in a challenging environment to achieve the company goals
Overview
16
16
years of professional experience
Work History
Training and Revision Specialist
American Greetings
03.2019 - Current
- Coordinate and lead teams of 8 to 20 merchandisers to execute remodels and revisions for new and existing accounts including setting new fixtures and product to new schematic and floor plans while supporting merchandiser on best practices to ensure all project meets contract and company standards
- Training new merchandisers how to inventory, display and order product over a territory of 145 retail chains as well as job functions like time entry, clean up and effective time management to fulfill duties and activities by priority and due date.
- Teaching merchandisers how to develop strong working relationships with their account management and associates as well as how to partner up and utilize fellow merchandisers for projects like mini remodels and seasonal changeovers.
- Supporting new and seasoned merchandisers in areas of need with positivity and patience by focusing training on each merchandisers learning style.
Marriage and Relationship Coach
Private Practice Setting
06.2013 - 04.2021
- Helping couples and individuals gain communication, healing and listening skills needed to have more fulfilling and satisfying relationships
- Offered custom coaching, classes and group sessions as well as community outreach.
- Maintained my coaching certification with 60 hours of annual continued education.
Account Representative
Indaba Systems
02.2011 - 06.2013
- Processed over 1000 refunds, complaints, and customer service requests each day for sellers such as Amazon, Ebay, Barnes & Noble.
- Provided daily monitoring for marketplace alerts, overall account performance and feedback requests and customer emails.
Barista
Starbucks Coffee
02.2009 - 02.2011
- Prepared Starbucks beverages to standard
- Followed store policies and procedures for operation flow at each station including front and drive bar registers and front and drive-thru bar.
Lead
Big Al’s
11.2007 - 03.2010
- Managed all aspects of all banquettes and events including set-up, serving, billing, and clean up
- Assisted clients and guest relations, time management, bar operations, party placement and locations of groups ranging in size from 12 to 500
- Monitored service and teamwork and provided support, conflict resolution, team building meetings and training when needed.
Education
Some College (No Degree) - Conceptual Interior Design and Marketing
Portland Community College
Portland, ORDegree - General studies
Battle Ground High School
Battle Ground, WA1992
Skills
- Customer Service
- Job Coaching
- Interpersonal Skills
- Conflict Resolution
- Communication & Listening Skills
- Multitasking
- Leadership
- Teamwork & Collaboration
Timeline
Training and Revision Specialist
American Greetings
03.2019 - Current
Marriage and Relationship Coach
Private Practice Setting
06.2013 - 04.2021
Account Representative
Indaba Systems
02.2011 - 06.2013
Barista
Starbucks Coffee
02.2009 - 02.2011
Lead
Big Al’s
11.2007 - 03.2010
Some College (No Degree) - Conceptual Interior Design and Marketing
Portland Community College
Degree - General studies
Battle Ground High School
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