Jackie Mock

Humana Insurance

05.1988 - 01.2024

Assist IT with the testing and development of SQL web-based reports. The functionality and design reduced costs for the business by creating simple to complex reports to make a one-stop shop for end users using the same style reports. Allowing end users the ability to obtain reports same day.
Integrates data from multiple sources to produce requested or required data elements. Programs and maintains report forms and formats, information dashboards, data generators, canned reports, and other end-user information portals or resources. May create specifications for reports based on business requests. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally ambiguous situations, and requires minimal direction, and receives guidance where needed. follows established guidelines/procedures.
Managed the Contract Department, assisted with the loading of Hospital Contractual Agreements. Assist the Market Office with negotiating terms. Proficiency with contract terms, ICD-9 codes, CPT codes, and ASC ambulatory codes. Pertinent to the loading of agreements in systems.
Paid hospital, home health, skilled nursing facility, and workers' compensation claims.
Mailroom Clerk - Knowledge of Florida Zip code. Sorted mail and distributed it to departments for processing.

Similar Profiles