
Dynamic Customer Lifecycle Manager and SMB Sales expert with a proven track record at Microsoft, adept at fostering long-term relationships and exceeding sales targets through exceptional team leadership and complex problem-solving skills. Specializes in leveraging verbal communication to influence without authority and drive revenue growth.
· First point of contact, deliver sets of foundations for long term relationships.
· Engage with small and medium business across industries, company size, and type to determine their needs and identify opportunities to fulfill their technology’s needs.
· Help customers understand the requirements and positions how our team can support.
· Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline).
· Familiarity with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs.
· Strong interpersonal skills, excellent oral, written and verbal business communications skills. Ability to successfully communicate with contacts via the phone (cold calling and established relationship), email, video and presentations.
· Solid time management skills and ability to work independently or under supervision with a high level of integrity.
· Managed over 1,000 accounts. From small to Enterprise, Non-profit and Government accounts.
· Build upon existing relationships as well create new relationships managing a healthy pipeline.
· Focus on quality interactions over quantity.
· Support pre-sale, post-sale consulting.
· Elite in up-sell, cross-sale with Microsoft Cloud Solutions.
· Building a qualified relationship with Microsoft Partners. (CSP, MSP, AE)
· Expertise on Microsoft Cloud and Hardware offerings.
· Experience working with or selling Azure, Microsoft 365, Dynamics 365
· A self-starter with a track record of outstanding performance and achieving goals. Ability to work independently – drives own personal performance, takes ownership of training and skill enhancement, seek continuous quality improvement (growth mindset).
· Meet and exceed targets for opportunity generation.
Microsoft 365 Certified (MS-900) Credential ID# H819-7558
Microsoft Certified: Security, Compliance, and Identity (SC-900)
Credential ID# 5473755C9EF690C7
Bill Dano
Business Manager - Concentix
billdano14@gmail.com
(630) 917-8838
Bill Carey
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bill.carey@insight.com
(480) 333-3515
James Amiry
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jamiry@eidebailly.com
(480) 454-3242