Jackie Pace
Maumelle,AR
Summary
Proven leader and efficient problem-solver, adept in warehouse operations and safety protocols, with significant experience at Amazon. Skilled in streamlining processes to enhance productivity and safety, demonstrating a keen eye for detail and strong organizational skills. Achieved notable improvements in order fulfillment accuracy and inventory management, fostering team collaboration and operational excellence.
Overview
27
27
years of professional experience
Work History
Warehouse Worker
Amazon
10.2021 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Consistently lifted materials weighing as much as [Number] pounds.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Manager
E Z MART
01.2010 - 04.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Manager
Shell Gas Station
01.1997 - 01.2010
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Improved safety procedures to create safe working conditions for workers.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
Education
High School Diploma -
OAK GROVE HIGH SCHOOL
North Little Rock, AR05.1988
Skills
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Warehouse Safety
- Order Picking
- Clear Communication
- Attention to Detail
- Problem-Solving
- Sorting and Labeling
- Material Handling
- Warehouse Operations
- Order picking and processing
- Warehouse Organization
- Shipping and receiving
- Unpacking merchandise
- Receiving and Processing Shipments
- Order Fulfillment
- Inventory Management
- Materials handling and transport
- Safety Protocols
- Storage Organization
- Basic Mathematics
- Assembly and production
- Order Preparation
- Inventory Tracking
- Quality Control
- Safety Training
- Health and Safety Regulations
- Warehouse equipment maintenance
- Warehouse Logistics
- Complex Problem-Solving
- Hazardous Materials Handling
- Delivery Scheduling
- Space Optimization
- Damage Reports
- Shipping Documentation
- Supply Ordering
Timeline
Warehouse Worker
Amazon
10.2021 - Current
Manager
E Z MART
01.2010 - 04.2021
Manager
Shell Gas Station
01.1997 - 01.2010
High School Diploma -
OAK GROVE HIGH SCHOOL