Jackie Palm
Auburn,CA
Summary
Driven Pharmacy Technician with a proven track record at RALEYS, enhancing workflow and ensuring medication accuracy. Excelled in problem-solving and team collaboration, adept at insurance processing and maintaining confidentiality. Achieved significant improvements in efficiency and customer satisfaction.
Overview
33
33
years of professional experience
Work History
Pharmacy Technician
RALEYS
08.1990 - 08.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
High School Diploma -
Adolfo Camarillo High School
Camarillo, CA06.1984
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Insurance Billing
- Insurance Verification
- Data Entry
- Insurance processing
Timeline
Pharmacy Technician
RALEYS
08.1990 - 08.2023
High School Diploma -
Adolfo Camarillo High School