Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jackie Parsons

Columbia,MO

Summary

Proven multitasker and customer service expert, I excel at Coopers Landing by managing high-volume events and maintaining operational efficiency. My tenure at Murrys and Fuel Exchange Brokerage further honed my skills in client relations and sensitive data management, showcasing my reliability and comprehensive knowledge of liquor. Achievements include streamlining service delivery and enhancing customer satisfaction.

Overview

19
19
years of professional experience

Work History

Bartender

Coopers Landing
02.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Manage campground and campground duties.

Waitress

Murrys
09.2005 - 12.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

• I also often managed the restaurant.

• I had a break in working here when I moved to Texas.

Office Manager

Fuel Exchange Brokerage
01.2011 - 07.2013
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.

Education

Associate Degree - Liberal Arts And General Studies

Kirkwood Community College
Cedar Rapids, IA
01.2006

Skills

  • Strong multitasking
  • I’m excellent with Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable

Timeline

Bartender

Coopers Landing
02.2023 - Current

Office Manager

Fuel Exchange Brokerage
01.2011 - 07.2013

Waitress

Murrys
09.2005 - 12.2022

Associate Degree - Liberal Arts And General Studies

Kirkwood Community College
Jackie Parsons