Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Jackie Perez

Frederick,MD

Summary

Conscientious Healthcare professional offering over 20 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms, and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Overview

20
20
years of professional experience

Work History

Lead Certified Medical Assistant

Advantia Health
12.2004 - Current
  • Promoted a positive work environment among colleagues with open communication and a teamwork-focused approach to daily responsibilities.
  • Streamlined administrative tasks for increased efficiency by maintaining accurate patient records and scheduling appointments promptly.
  • Enhanced team performance by mentoring junior medical assistants, and sharing expertise in clinical procedures and best practices.
  • Increased patient safety with strict adherence to infection control protocols and proper sterilization techniques.
  • Reduced wait times for patients by effectively managing the flow of the clinic, prioritizing tasks, and ensuring timely completion of duties.
  • Supported physicians in delivering quality care through attentive preparation, assistance during examinations, and prompt follow-up on test results.
  • Contributed to improved patient outcomes by accurately recording vital signs and updating electronic health records for easy access by other healthcare professionals.
  • Facilitated seamless coordination between front office staff and medical team members, resulting in a well-organized clinic operation.
  • Ensured optimal inventory levels were maintained by monitoring supplies usage and submitting replenishment orders as needed.
  • Elevated patient experience through efficient rooming processes, preparing examination areas for scheduled appointments without delays.
  • Assisted in the implementation of new policies or procedures within the clinic, leading to enhanced workflows and better overall results.
  • Aided physicians in diagnostic tests or treatments, providing essential support that contributed towards successful outcomes for patients.
  • Participated actively in staff meetings or trainings aimed at improving personal skills development or addressing departmental goals and objectives.
  • Obtained the client's medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Obtained the client's medical history, medication information, symptoms, and allergies.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Improved patient satisfaction by providing exceptional care and attention to their needs during medical appointments.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Demonstrated adaptability in the face of unexpected challenges or changes within the clinic, maintaining a high standard of performance throughout.
  • Participated actively in staff meetings or training aimed at improving personal skills development or addressing departmental goals and objectives.
  • Assist in weekly coordination of health care provider and medical assistant schedules.
  • Took on-call coordination coverage for employee call-outs.
  • Exemplified professionalism at all times when interacting with patients, families, colleagues, or superiors within the healthcare setting.

Certified Medical Assistant

Howard University Hospital
06.2004 - 12.2004
  • Performed medical records management, including filing, organizing and scanning documents.
  • Verified patient insurance coverage and collected required co-payments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Prepared lab specimens for diagnostic evaluation.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.

Education

Prenursing Studies

Frederick Community College
Frederick, MD

Certified Clinical Medical Assistant

MedTech College
Silver Spring, MD
05.2004

High School Diploma -

High Point High School
Beltsville, MD
05.2002

Skills

  • Critical Thinking Abilities
  • Sterilization Techniques
  • Immunization Administration
  • Vital Signs Monitoring
  • Cultural Competency
  • Fluent in English and Spanish
  • Patient Care Coordination
  • Medical Equipment Operation
  • Time Management Expertise
  • Procedure Preparations
  • Healthcare Team Collaboration
  • Clinical Support

Languages

Spanish
Full Professional

References

References available upon request.

Timeline

Lead Certified Medical Assistant

Advantia Health
12.2004 - Current

Certified Medical Assistant

Howard University Hospital
06.2004 - 12.2004

Prenursing Studies

Frederick Community College

Certified Clinical Medical Assistant

MedTech College

High School Diploma -

High Point High School

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Jackie Perez